Did my order go through?
#1
Hello!

I just bought the new batch of the PinePhone with the convergence kit.
My payment went through but on the page I was redirected to there was no shipping info nor anything else really - the site was overall working very slowly too.
I also got no confirmation e-mail except the ones from my bank and from PayPal.
I am worried my order didn't actually get through somehow, or rather got through partially, hence my question.

Thanks for any help!
#2
That is completely normal,  at least in my experience.

  You can email the staff, and they can give you more details if you must have them.


With the "Pre-order" system you will get a notice when the  'Carrier'  receives your item for shipment.

Depending on which carrier you chose, there could be a gap before you hear more after that.

Personally I prefer DHL,   Normally I receive their shipment about 36 hours after they receive it in Hong Kong.

Some of the other carriers take 4 weeks to 3 months to deliver.

Exclamation    OH    the site was a little slow today,    but back when Brave Heart was released it was much much slower !


Relax and check out the forum,  it will be a while before Pine64 can assemble these phones and turn them over to your carrier.

BC
      LINUX = CHOICES
         **BCnAZ**
               Idea
   Donate to $upport
your favorite OS Team
#3
I like how there's too many people ordering that ended up crashing the store server because of OOM.

But I guess that's the best they could upgrade their AWS server to.
Find me in the forest, when I'm at my lowest. I don't really think you should continue..

HOLD YOUR BREATH.


Possibly Related Threads…
Thread Author Replies Views Last Post
  Order process and updates? dieselnutjob 3 620 04-28-2021, 11:12 AM
Last Post: dieselnutjob
Question Order limit question psm321 3 563 03-24-2021, 07:59 PM
Last Post: Zebulon Walton
Question Why did my order got canceled without reason? EnohpENIP 4 1,375 12-03-2020, 03:20 PM
Last Post: ploek
  Pre-Order Deadline Rjktcasper 1 941 09-27-2020, 09:40 PM
Last Post: deedend
  Order status? Where's my phone? LNXGUY 3 2,663 09-21-2020, 08:57 PM
Last Post: LNXGUY
  Order confirmation sai 13 5,209 08-27-2020, 06:18 PM
Last Post: robthebold
  PinePhone - VAT in order petrmasek 7 3,165 08-22-2020, 12:02 AM
Last Post: Veraendert
  Was my order actually received? Strange site behaviour. Order went through, now out o Cree 1 1,027 07-06-2020, 09:13 PM
Last Post: Cree
  Pine Phone Brave Heart November pre-order date ? bcnaz 12 6,572 11-12-2019, 06:33 PM
Last Post: bcnaz

Forum Jump:


Users browsing this thread: 1 Guest(s)