+- PINE64 (https://forum.pine64.org)
+-- Forum: PinePhone (https://forum.pine64.org/forumdisplay.php?fid=120)
+--- Forum: General Discussion on PinePhone (https://forum.pine64.org/forumdisplay.php?fid=127)
+--- Thread: Did my order go through? (/showthread.php?tid=10684)
Did my order go through? - kacperski1 - 07-15-2020
Hello!
I just bought the new batch of the PinePhone with the convergence kit.
My payment went through but on the page I was redirected to there was no shipping info nor anything else really - the site was overall working very slowly too.
I also got no confirmation e-mail except the ones from my bank and from PayPal.
I am worried my order didn't actually get through somehow, or rather got through partially, hence my question.
Thanks for any help!
RE: Did my order go through? - bcnaz - 07-15-2020
That is completely normal, at least in my experience.
You can email the staff, and they can give you more details if you must have them.
With the "Pre-order" system you will get a notice when the 'Carrier' receives your item for shipment.
Depending on which carrier you chose, there could be a gap before you hear more after that.
Personally I prefer DHL, Normally I receive their shipment about 36 hours after they receive it in Hong Kong.
Some of the other carriers take 4 weeks to 3 months to deliver.
OH the site was a little slow today, but back when Brave Heart was released it was much much slower !Relax and check out the forum, it will be a while before Pine64 can assemble these phones and turn them over to your carrier.
BC
RE: Did my order go through? - Danct12 - 07-15-2020
I like how there's too many people ordering that ended up crashing the store server because of OOM.
But I guess that's the best they could upgrade their AWS server to.