Pinephone UBPorts not connecting to computer
#1
When plugged into my laptop my computer doesn't show that there is a device connected. My Pinephone is working fine, and charging when plugged into the laptop but not able to connect to transfer files or anything.

Hoping this is right place to post this
#2
Same here for UBPorts, serial (headphone plug) works OK though.
#3
I had to actually use a red USB port (sleep and charge). Looks like USB2.0 didn't work for me. Might need a higher voltage than USB2 or USB3. Just FYI.
#4
Is your usb cable a data cable or a 'charge only cable' ?
#5
(06-08-2020, 02:03 PM)bcnaz Wrote: Is your usb cable a data cable or a 'charge only cable'  ?

I am using the cable that came with the PinePhone UBPorts Edition, just checked and the cable works on my regular phone so it is a data cable
#6
(06-08-2020, 01:52 PM)plainenough Wrote: I had to actually use a red USB port (sleep and charge). Looks like USB2.0 didn't work for me. Might need a higher voltage than USB2 or USB3. Just FYI.

I only have USB2 and USB3 on my laptop, not entirely sure what a red USB port is though
#7
(06-08-2020, 12:42 PM)badisautumnum Wrote: When plugged into my laptop my computer doesn't show that there is a device connected. My Pinephone is working fine, and charging when plugged into the laptop but not able to connect to transfer files or anything.

Hoping this is right place to post this

That's not supported right now. I suppose you could try booting into jumpdrive (the recovery mode) by holding the power and volume up key, and then plug it into your computer.

Another option is to SSH into the device. Though you need to enable SSH in ubuntu touch first. (it's disabled for security)
#8
(06-08-2020, 02:23 PM)badisautumnum Wrote:
(06-08-2020, 01:52 PM)plainenough Wrote: I had to actually use a red USB port (sleep and charge). Looks like USB2.0 didn't work for me. Might need a higher voltage than USB2 or USB3. Just FYI.

I only have USB2 and USB3 on my laptop, not entirely sure what a red USB port is though

I would doubt that laptops would have the "Sleep and charge" ports. I happen to have a newer rig, and was curious why the USB plugs had different colors. Those usb ports are supposed to be live even if the power is off on the Mainboard. It is good to note, that I only got it to connect when in the recovery mode. Nothing when the phone was powered on.
#9
(06-08-2020, 02:23 PM)badisautumnum Wrote:
(06-08-2020, 01:52 PM)plainenough Wrote: I had to actually use a red USB port (sleep and charge). Looks like USB2.0 didn't work for me. Might need a higher voltage than USB2 or USB3. Just FYI.

I only have USB2 and USB3 on my laptop, not entirely sure what a red USB port is though

look in the usb port ,what color is the plastic bar in there
#10
(06-09-2020, 09:20 AM)colin hodsdon Wrote:
(06-08-2020, 02:23 PM)badisautumnum Wrote:
(06-08-2020, 01:52 PM)plainenough Wrote: I had to actually use a red USB port (sleep and charge). Looks like USB2.0 didn't work for me. Might need a higher voltage than USB2 or USB3. Just FYI.

I only have USB2 and USB3 on my laptop, not entirely sure what a red USB port is though

look in the usb port ,what color is the plastic bar in there
They are all black, one is defintely USB3 though I just rechecked. It sounds like it just isn't set up yet based on what Aberts was saying?

I can get my regular cell phone (LG G6) to transfer data but I can't seem to get my tablet to either. If other people aren't having the same problem it is probably just my laptop I guess. Thank you everyone


Possibly Related Threads…
Thread Author Replies Views Last Post
  ADB support on Pinephone Sumwun 3 681 09-27-2023, 04:04 PM
Last Post: Sumwun
  Ubuntu Touch vs Standard Pinephone OS MarsColonist 8 5,425 06-26-2023, 07:50 AM
Last Post: gregb49
  PinePhone and PinePhone Pro 20.04 Focal Install and Update c3l@ 0 655 05-12-2023, 05:06 AM
Last Post: c3l@
  Reinstall Ubuntu Touch on PinePhone with 10 drives? Peter Gamma 4 2,676 05-24-2022, 06:42 AM
Last Post: Peter Gamma
  PinePhone UBPorts Edition stuck on PINE64 logo screen Giovanni Iannotti 4 4,723 09-01-2021, 01:20 PM
Last Post: Giovanni Iannotti
  Images won't boot past pinephone logo remington_luger 9 9,297 08-22-2021, 09:56 AM
Last Post: remington_luger
  GhostCloud workaround for PinePhone mark1250 1 3,089 08-12-2021, 02:53 AM
Last Post: Uturn
  online accounts in UBports Uturn 2 4,072 03-30-2021, 09:12 AM
Last Post: Uturn
  UBPorts Not Working Pinoideae 7 9,314 03-13-2021, 01:51 PM
Last Post: KNERD
  How to enable Ethernet with UBPorts and convergence dock? piney-tim 1 2,949 11-27-2020, 07:40 PM
Last Post: piney-tim

Forum Jump:


Users browsing this thread: 1 Guest(s)