(01-26-2021, 06:57 AM)RichPine Wrote: I'm getting the same tracking info as others regarding DHL:
Waybill: 9502905XXX Shipper has generated a shipment label, but the shipment has not yet been handed over to DHL
Can we get some official response from the PinePhone team as to shipping status?
I see the next edition pine phone will be shipping next month, which is in a few days.
I've seen this type of thing before many times - the label is generated but not physically handed to the shipper yet or the shipper is slow to update.
But it's always been a couple days at most.
Usually this message does progress for a few days b/c the pine shipping dept is getting all shipments labeed and ready for DHL to pickup. Of course, like you also said, DHL can be lsow to update their status too. There's been a few times, for me, where the status didn't update from that until my package was out for delivery.
01-26-2021, 08:12 AM
(This post was last modified: 01-26-2021, 08:13 AM by sandspur.)
(01-26-2021, 07:39 AM)tophneal Wrote: (01-26-2021, 06:57 AM)RichPine Wrote: I'm getting the same tracking info as others regarding DHL:
Waybill: 9502905XXX Shipper has generated a shipment label, but the shipment has not yet been handed over to DHL
Can we get some official response from the PinePhone team as to shipping status?
I see the next edition pine phone will be shipping next month, which is in a few days.
I've seen this type of thing before many times - the label is generated but not physically handed to the shipper yet or the shipper is slow to update.
But it's always been a couple days at most.
Usually this message does progress for a few days b/c the pine shipping dept is getting all shipments labeed and ready for DHL to pickup. Of course, like you also said, DHL can be lsow to update their status too. There's been a few times, for me, where the status didn't update from that until my package was out for delivery.
Oh me of little faith! Just got a notice from DHL. Package picked up.
Waybill: 9502905XXX
Shipment picked up
Sign up for shipment notifications
Tuesday, January 26, 2021 at 21:48 (+8 UTC)
Origin Service Area:
HONG KONG - TUEN MUN - HONG KONG SAR, CHINA
Destination Service Area:
KENNER, LA - PANAMA CITY BEACH - USA
Estimated Delivery:
Monday, February 01, 2021
By End of Day
Hooray!
(01-26-2021, 08:12 AM)sandspur Wrote: (01-26-2021, 07:39 AM)tophneal Wrote: (01-26-2021, 06:57 AM)RichPine Wrote: I'm getting the same tracking info as others regarding DHL:
Waybill: 9502905XXX Shipper has generated a shipment label, but the shipment has not yet been handed over to DHL
Can we get some official response from the PinePhone team as to shipping status?
I see the next edition pine phone will be shipping next month, which is in a few days.
I've seen this type of thing before many times - the label is generated but not physically handed to the shipper yet or the shipper is slow to update.
But it's always been a couple days at most.
Usually this message does progress for a few days b/c the pine shipping dept is getting all shipments labeed and ready for DHL to pickup. Of course, like you also said, DHL can be lsow to update their status too. There's been a few times, for me, where the status didn't update from that until my package was out for delivery.
Oh me of little faith! Just got a notice from DHL. Package picked up.
Waybill: 9502905XXX
Shipment picked up
Sign up for shipment notifications
Tuesday, January 26, 2021 at 21:48 (+8 UTC)
Origin Service Area:
HONG KONG - TUEN MUN - HONG KONG SAR, CHINA
Destination Service Area:
KENNER, LA - PANAMA CITY BEACH - USA
Estimated Delivery:
Monday, February 01, 2021
By End of Day
Hooray!
Same here. Should be delivered to me by Friday.
Now, to wait for all the accessories to arrive.
Now I'm a bit worried... I ordered the 2021/01/09, and haven't received any tracking info... Do you think this is normal or should I be even more worried ?
(01-26-2021, 10:06 AM)hl037 Wrote: Now I'm a bit worried... I ordered the 2021/01/09, and haven't received any tracking info... Do you think this is normal or should I be even more worried ? Hi, have same issue - no info at all. I just mailed pine for informations and waiting for reply. I ll let you know if they give me any infos.
Welp, like a few others, the tracking number status was updated this morning to reflect DHL received the package from Pine64 (yay!)
BUT about an hour later I received a notification from DHL now saying the "Shipment [is] on hold"
More waiting. 
(01-26-2021, 10:49 AM)schlomie Wrote: Welp, like a few others, the tracking number status was updated this morning to reflect DHL received the package from Pine64 (yay!)
BUT about an hour later I received a notification from DHL now saying the "Shipment [is] on hold"
More waiting.
The same thing happened for me, but the expected arrival date hasn't changed at all, so perhaps it will be a short-lived hold?
(01-26-2021, 10:28 AM)michalmat Wrote: (01-26-2021, 10:06 AM)hl037 Wrote: Now I'm a bit worried... I ordered the 2021/01/09, and haven't received any tracking info... Do you think this is normal or should I be even more worried ? Hi, have same issue - no info at all. I just mailed pine for informations and waiting for reply. I ll let you know if they give me any infos.
Same here, placed my order on December 18th.
(01-26-2021, 11:10 AM)Alton Wrote: (01-26-2021, 10:49 AM)schlomie Wrote: Welp, like a few others, the tracking number status was updated this morning to reflect DHL received the package from Pine64 (yay!)
BUT about an hour later I received a notification from DHL now saying the "Shipment [is] on hold"
More waiting.
The same thing happened for me, but the expected arrival date hasn't changed at all, so perhaps it will be a short-lived hold?
From reading the hold notice, I am guessing that DHL has the hold in place to fill a cargo plane my ETA appers to be Thursday
At the risk of generating envy, I was very surprised to get my PinePhone (in Australia) more quickly than DHL estimated - Fri 22nd versus eta Thurs 28th!
Aside from needing to use a No.0 Phillips head driver to release the battery, the device is working nicely on Wifi. Plasma is much snappier after the ~1GB update, albeit not really on par with a modern big-brand smartphone (as expected). Haven't attempted to use modem yet.
Thank you to the Pine Team and community - very excited to see what I can do with this lovely new device.
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