August/ September Pinebook Pro, PineTab and PinePhone shipping thread

[tcolar]

Ordered my pine book pro just last week and just wondering if it would ship with this current batch or a later one.
shipment id: 149316
thanks

[zer0sig]

looks like every time I post a question about when I am going to get my early adopter pinetab it gets deleted...maybe I'm doing something wrong? If anybody reads this please reply so I know that it is being posted....and this may be asking too much but If anybody at pine reads my post (wishful thinking) maybe you can tell me whats up? I don't mind waiting but, I cannot stand the lack of communication.

You're checking the right place.

And your threads are visible.

[Der_Elch]

Hey there,

I ordered my Pinephone PMOS on July 16th, the transaction was done via paypal.

However I have never gotten any kind of confirmation via mail or shipment notice via DHL. I am starting to get a little bit concerned, that something went wrong while reading the first phones are already in EU.

Any Chance to check the status of my order?

[lot378]

Hey there,

I ordered my Pinephone PMOS on July 16th, the transaction was done via paypal.

However I have never gotten any kind of confirmation via mail or shipment notice via DHL. I am starting to get a little bit concerned, that something went wrong while reading the first phones are already in EU.

Any Chance to check the status of my order?

PinePhone PMOS orders destined to Europe were all gathered in bulk on one pallet (or may be more than one) and delivered to a warehouse in Poland. The shipping information page on the main Pine64 web site says they were due at the warehouse this week and DHL notifications will be sent from 11 September, approx.

I am the same, waiting for a EU phone and hoping for DHL notification at the end of the week.

[user_523916]

[/url]
[url=https://www.pine64.org/shipping/]Shipping Information

(Note. PINEPHONE-PMOS – EU Batch shipping (The shipment dispatch date will be on September 4th to Poland distribution center.
The tracking number will be available around September 11th, 2020)

Should really have put the info in the main post though.

[lot378]

Should really have put the info in the main post though.

I think Luke might've given the wrong information in the last OP update for PinePhones for EU, giving the impression that DHL notifications would be sent last weekend. Instead that was when they were due to be sent from Hong Kong to Poland. Note it's not confirmed if they arrived in Poland or got through customs, etc.

[MarkF]

Should really have put the info in the main post though.

I think Luke might've given the wrong information in the last OP update for PinePhones for EU, giving the impression that DHL notifications would be sent last weekend. Instead that was when they were due to be sent from Hong Kong to Poland. Note it's not confirmed if they arrived in Poland or got through customs, etc.

I was wondering this too.  I’ve not seen any confirmation that the phones for Europe have arrived in Poland.  Does anyone know?  Also, does the Poland shipping mechanism apply to the continent of Europe, or to the EU?  And if the latter, does that include the UK?

[ptsfh]

I ordered my pinetab w/ keyboard via DHL June 12th. I live in the US and have yet to receive a tracking number. Submitted a ticket but no one has gotten back to me yet. I can't find anything discussing if they're still going out or what. I understand everyone's busy and I don't even need specifics on my order but can someone in the know tell me if they're still going out or should I be getting worried about not having anything, given that Luke said 3 days ago everyone should have a number within 48 hrs.

[esopo15]

When did you place your order?
- July 15, 2020

Which product did you order?
- Pinebook Pro (ISO keyboard)

Which country do you live?
- Spain

Which shipment method did you use?
- DHL

When did you get the mail/sms of the shipment notice?
- September 7, 2020

Estimated Delivery: September 9, 2020

Paid 85.31€ for customs fees and VAT (Spain)
Delivery tomorrow.

[Paraplegic Racehorse]

PineTab
DHL has listed my parcel as "Forwarded for delivery" for more than 24 hours.

What, precisely, does that mean? I can't find a means of contacting a real person at DHL.