(08-31-2020, 04:23 PM)karlnicholas Wrote: I have two separate orders and I've received no shipping notices yet. I have receipts from both orders; here's to hoping I get notified in the next day or two!
Here's my details:
Order 1:
What product did you order?
PinePhone Community Edition: PostmarketOS With Convergence Package
When did you place your order?
July 29th, 2020
What shipping method did you choose?
"Pinephone shipping" (Non-DHL)
Which country do you live in?
USA
When did you get the mail/sms of the shipment notice?
I have received no notices yet.
Order 2:
What product did you order?
Pinebook Pro (ANSI, US Keyboard)
When did you place your order?
August 20th, 2020
What shipping method did you choose?
Pinebook DHL Shipping
Which country do you live in?
USA
When did you get the mail/sms of the shipment notice?
I have received no notices yet.
For the DHL shipping, I am surprised you have not received a sms/text yet...
Did you give a phone number that receives text messages when you ordered.?
I have heard you can manually start receiving text messages or email alerts by calling the DHL office and talking to a real person there. You will need the information from your receipt.
For your Non-DHL item you may not get a tracking number, or it may not start until it reaches the USPS system. Good Luck with that,
(08-31-2020, 05:30 PM)bcnaz Wrote: (08-31-2020, 04:23 PM)karlnicholas Wrote: I have two separate orders and I've received no shipping notices yet. I have receipts from both orders; here's to hoping I get notified in the next day or two!
Here's my details:
Order 1:
What product did you order?
PinePhone Community Edition: PostmarketOS With Convergence Package
When did you place your order?
July 29th, 2020
What shipping method did you choose?
"Pinephone shipping" (Non-DHL)
Which country do you live in?
USA
When did you get the mail/sms of the shipment notice?
I have received no notices yet.
Order 2:
What product did you order?
Pinebook Pro (ANSI, US Keyboard)
When did you place your order?
August 20th, 2020
What shipping method did you choose?
Pinebook DHL Shipping
Which country do you live in?
USA
When did you get the mail/sms of the shipment notice?
I have received no notices yet.
For the DHL shipping, I am surprised you have not received a sms/text yet...
Did you give a phone number that receives text messages when you ordered.?
I have heard you can manually start receiving text messages or email alerts by calling the DHL office and talking to a real person there. You will need the information from your receipt.
For your Non-DHL item you may not get a tracking number, or it may not start until it reaches the USPS system. Good Luck with that,
I did give a phone number for text messages with my orders. I'll probably give a call to DHL regarding the pbp order if I don't get a response in the next day or so.
(08-31-2020, 05:30 PM)bcnaz Wrote: (08-31-2020, 04:23 PM)karlnicholas Wrote: I have two separate orders and I've received no shipping notices yet. I have receipts from both orders; here's to hoping I get notified in the next day or two!
Here's my details:
Order 1:
What product did you order?
PinePhone Community Edition: PostmarketOS With Convergence Package
When did you place your order?
July 29th, 2020
What shipping method did you choose?
"Pinephone shipping" (Non-DHL)
Which country do you live in?
USA
When did you get the mail/sms of the shipment notice?
I have received no notices yet.
Order 2:
What product did you order?
Pinebook Pro (ANSI, US Keyboard)
When did you place your order?
August 20th, 2020
What shipping method did you choose?
Pinebook DHL Shipping
Which country do you live in?
USA
When did you get the mail/sms of the shipment notice?
I have received no notices yet.
For the DHL shipping, I am surprised you have not received a sms/text yet...
Did you give a phone number that receives text messages when you ordered.?
I have heard you can manually start receiving text messages or email alerts by calling the DHL office and talking to a real person there. You will need the information from your receipt.
For your Non-DHL item you may not get a tracking number, or it may not start until it reaches the USPS system. Good Luck with that,
For what it’s worth, I ordered my ANSI Pinebook Pro on August 16th and haven’t received a shipping notification yet, via SMS or otherwise. I’m assuming there are just a lot of folks ahead of me.
08-31-2020, 07:45 PM
(This post was last modified: 08-31-2020, 08:26 PM by SwordfishII.)
Glad to see others shipped to the US also haven't heard anything yet, so I know mine wasn't lost.
The latest update says more are coming. Can't wait to mess with it and excited for the keyboard.
Provided the keyboard is good, I will likely buy a few more (and keyboards) for spares.
(08-31-2020, 07:28 PM)StayFOSSy Wrote: (08-31-2020, 05:30 PM)bcnaz Wrote: (08-31-2020, 04:23 PM)karlnicholas Wrote: I have two separate orders and I've received no shipping notices yet. I have receipts from both orders; here's to hoping I get notified in the next day or two!
Here's my details:
Order 1:
What product did you order?
PinePhone Community Edition: PostmarketOS With Convergence Package
When did you place your order?
July 29th, 2020
What shipping method did you choose?
"Pinephone shipping" (Non-DHL)
Which country do you live in?
USA
When did you get the mail/sms of the shipment notice?
I have received no notices yet.
Order 2:
What product did you order?
Pinebook Pro (ANSI, US Keyboard)
When did you place your order?
August 20th, 2020
What shipping method did you choose?
Pinebook DHL Shipping
Which country do you live in?
USA
When did you get the mail/sms of the shipment notice?
I have received no notices yet.
For the DHL shipping, I am surprised you have not received a sms/text yet...
Did you give a phone number that receives text messages when you ordered.?
I have heard you can manually start receiving text messages or email alerts by calling the DHL office and talking to a real person there. You will need the information from your receipt.
For your Non-DHL item you may not get a tracking number, or it may not start until it reaches the USPS system. Good Luck with that,
For what it’s worth, I ordered my ANSI Pinebook Pro on August 16th and haven’t received a shipping notification yet, via SMS or otherwise. I’m assuming there are just a lot of folks ahead of me.
I ordered mine on 08/14/2020. I'll be getting mines mid September
Wooo just got my shipping email. Delivery by 08 Sep.
I'm disappointed to have received an email today asking me if I will change my Pinebook order from UK/ISO to US/ANSI as apparently the UK/ANSI units have been oversold!
I ordered my Pinebook back in July and to be asked to change now to a US keyboard (which being UK / English would be a significant issue) is just wrong.
I have replied saying that I am not happy to change and that I hope that the item that I ordered will be dispatched soon!
Comment :
Strange that I placed orders 30 days apart and both are scheduled to be delivered on the same day, not complaining....!
(First order on opening day, second order nearly the last.)
09-01-2020, 03:41 AM
(This post was last modified: 09-01-2020, 03:44 AM by techlin.
Edit Reason: Formatting
)
I am happy to inform you that today I received an official order confirmation email from PINE64 (thanks).
Below, I have answered the questions asked:
When did you place order?
-Pre-order placed on July 16 2020
Which product did you ordered ?
- PINEPHONE – “Community Edition: PostmarketOS with Convergence Package”
Which country do you live ?
- Australia
Which shipment method did you use ?
- DHL Express
When did you get the mail/sms of the shipment notice?
- Both SMS and email. Received on August 31st
Estimated Delivery: Tuesday, September 08, 2020
Current status is: "Shipment on hold" - not sure what's up with that, perhaps customs clearance but so far it's looking good.
I received my "Order is Complete" notice!
The tracking link did not work (The email truncated it to: `http://express.4px.com/%20`, but I was able to plug in the tracking number and view the status.
When did you place order?
- July 18 2020
Which product did you ordered ?
- PINEPHONE – “Community Edition: PostmarketOS with Convergence Package”
Which country do you live ?
- USA
Which shipment method did you use ?
- the cheaper (non-DHL) option
When did you get the mail/sms of the shipment notice?
- Email September 1st
Estimated Delivery: none listed
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