I had to specifically sign up for texts on DHL's website. Once I did that, I started getting progress texts.
May I please get an order number for the Pine phone? Except for a PayPal receipt (before the site went down), I have received no other information.
I guess DHL changed their process a little bit, Since when I received my first and my second Pinebook Pro's,
First I received text when they got the package in Hong Kong,
Then updates when it arrived in the USA, next I received text from the Delivery person, first thing in the morning, then every few hours as he got closer to where I
am located, the last text was about 2 hours before the actual delivery.
The delivery person did ask in one text, if the laptop could be left at the door if no one answered the door, or should they leave it with a neighbor.
I never had to contact them, but I did need to reply to them in a few of the texts.
Since it was identical for 2 separate Pinebook deliveries I assumed that was the "standard process"
Got my Pinebook Pro yesterday too :-))