Did my order go through?

[kacperski1]

Hello!

I just bought the new batch of the PinePhone with the convergence kit.
My payment went through but on the page I was redirected to there was no shipping info nor anything else really - the site was overall working very slowly too.
I also got no confirmation e-mail except the ones from my bank and from PayPal.
I am worried my order didn't actually get through somehow, or rather got through partially, hence my question.

Thanks for any help!

[bcnaz]

That is completely normal,  at least in my experience.

  You can email the staff, and they can give you more details if you must have them.


With the "Pre-order" system you will get a notice when the  'Carrier'  receives your item for shipment.

Depending on which carrier you chose, there could be a gap before you hear more after that.

Personally I prefer DHL,   Normally I receive their shipment about 36 hours after they receive it in Hong Kong.

Some of the other carriers take 4 weeks to 3 months to deliver.

    OH    the site was a little slow today,    but back when Brave Heart was released it was much much slower !


Relax and check out the forum,  it will be a while before Pine64 can assemble these phones and turn them over to your carrier.

BC

[Danct12]

I like how there's too many people ordering that ended up crashing the store server because of OOM.

But I guess that's the best they could upgrade their AWS server to.