PINE64   ›   PinePhone Pro   ›   General Discussion of PinePhone Pro   ›   Unable to Boot

Unable to Boot
codefossa
Pine Initiate
**
Joined: Jan 2022
Posts: 8

Reputation: 3
#1
01-29-2022, 09:36 AM
I'm using Manjaro Phosh linked from here: https://wiki.pine64.org/wiki/PinePhone_P...anjaro_ARM

It was running fine, but this morning I ran an update and now cannot boot.  I did receive an error with initcpios, and uboot was updated as well.  I'll paste the update output below.

When I boot, I get a red light then it turns yellow(?).  If I put my hand near it, I see red, yellow, and green light.  Nothing displays on the screen, and I cannot seem to boot into either the system or SD card.

Code:
:: Starting full system upgrade...
resolving dependencies...
looking for conflicting packages...

Packages (11) alsa-card-profiles-1:0.3.44-1  gst-plugin-pipewire-1:0.3.44-1  libpamac-11.2.0-5  linux-pinephonepro-5.16.3-1  mesa-21.3.5-1.1  phoc-0.12.0-2
              phosh-0.15.0+13+g1ad304a-1  pipewire-1:0.3.44-1  pipewire-alsa-1:0.3.44-1  pipewire-pulse-1:0.3.44-1  uboot-pinephonepro-3:2021.07-1

Total Download Size:    33.17 MiB
Total Installed Size:  114.54 MiB
Net Upgrade Size:       -0.14 MiB

:: Proceed with installation? [Y/n]
:: Retrieving packages...
libpamac-11.2.0-5-aarch64                                         846.0 KiB   583 KiB/s 00:01 [#######################################################] 100%
phosh-0.15.0+13+g1ad304a-1-aarch64                                577.8 KiB   362 KiB/s 00:02 [#######################################################] 100%
pipewire-1:0.3.44-1-aarch64                                      1336.1 KiB   689 KiB/s 00:02 [#######################################################] 100%
phoc-0.12.0-2-aarch64                                             484.1 KiB   846 KiB/s 00:01 [#######################################################] 100%
uboot-pinephonepro-3:2021.07-1-aarch64                            397.9 KiB   524 KiB/s 00:01 [#######################################################] 100%
pipewire-pulse-1:0.3.44-1-aarch64                                 136.8 KiB   233 KiB/s 00:01 [#######################################################] 100%
gst-plugin-pipewire-1:0.3.44-1-aarch64                             40.1 KiB   124 KiB/s 00:00 [#######################################################] 100%
alsa-card-profiles-1:0.3.44-1-aarch64                              26.2 KiB  81.8 KiB/s 00:00 [#######################################################] 100%
pipewire-alsa-1:0.3.44-1-aarch64                                    4.5 KiB  14.9 KiB/s 00:00 [#######################################################] 100%
mesa-21.3.5-1.1-aarch64                                            15.5 MiB  2.52 MiB/s 00:06 [#######################################################] 100%
linux-pinephonepro-5.16.3-1-aarch64                                13.9 MiB  2.03 MiB/s 00:07 [#######################################################] 100%
Total (11/11)                                                      33.2 MiB  4.76 MiB/s 00:07 [#######################################################] 100%
(11/11) checking keys in keyring                                                               [#######################################################] 100%
(11/11) checking package integrity                                                             [#######################################################] 100%
(11/11) loading package files                                                                  [#######################################################] 100%
(11/11) checking for file conflicts                                                            [#######################################################] 100%
(11/11) checking available disk space                                                          [#######################################################] 100%
:: Processing package changes...
( 1/11) upgrading alsa-card-profiles                                                           [#######################################################] 100%
( 2/11) upgrading pipewire                                                                     [#######################################################] 100%
New optional dependencies for pipewire
    pipewire-x11-bell: X11 bell
    realtime-privileges: realtime privileges with rt module
    rtkit: realtime privileges with rtkit module [installed]
( 3/11) upgrading mesa                                                                         [#######################################################] 100%
( 4/11) upgrading gst-plugin-pipewire                                                          [#######################################################] 100%
( 5/11) upgrading libpamac                                                                     [#######################################################] 100%
( 6/11) upgrading linux-pinephonepro                                                           [#######################################################] 100%
( 7/11) upgrading pipewire-alsa                                                                [#######################################################] 100%
( 8/11) upgrading pipewire-pulse                                                               [#######################################################] 100%
( 9/11) upgrading phoc                                                                         [#######################################################] 100%
(10/11) upgrading phosh                                                                        [#######################################################] 100%
(11/11) upgrading uboot-pinephonepro                                                           [#######################################################] 100%
Re-generating U-Boot boot script /boot/boot.scr... done.
Flashing U-Boot components... done.
Required U-Boot components flashed to /dev/mmcblk2 successfully.
Please reboot your phone for the changes to take effect.
:: Running post-transaction hooks...
( 1/10) Reloading system manager configuration...
( 2/10) Reloading device manager configuration...
( 3/10) Arming ConditionNeedsUpdate...
( 4/10) Updating the MIME type database...
( 5/10) Updating module dependencies...
( 6/10) Updating linux-pinephonepro module dependencies...
( 7/10) Updating linux-pinephonepro initcpios...
==> Building image from preset: /etc/mkinitcpio.d/linux-pinephonepro.preset: 'default'
  -> -k 5.16.3-1-MANJARO-ARM -c /etc/mkinitcpio.conf -g /boot/initramfs-linux.img
==> Starting build: 5.16.3-1-MANJARO-ARM
  -> Running build hook: [base]
  -> Running build hook: [udev]
  -> Running build hook: [bootsplash-manjaro]
  -> Running build hook: [autodetect]
  -> Running build hook: [modconf]
  -> Running build hook: [block]
  -> Running build hook: [filesystems]
  -> Running build hook: [keyboard]
  -> Running build hook: [fsck]
==> ERROR: module not found: `panel_edp'
==> WARNING: No modules were added to the image. This is probably not what you want.
==> Creating gzip-compressed initcpio image: /boot/initramfs-linux.img
==> WARNING: errors were encountered during the build. The image may not be complete.
error: command failed to execute correctly
( 8/10) Reloading system bus configuration...
( 9/10) Compiling GSettings XML schema files...
(10/10) Updating the desktop file MIME type cache...
  Reply
Barugon
Pine Scholar
****
Joined: Apr 2020
Posts: 115

Reputation: 3
#2
01-31-2022, 11:46 AM
(01-29-2022, 09:36 AM)codefossa Wrote: I'm using Manjaro Phosh linked from here: https://wiki.pine64.org/wiki/PinePhone_P...anjaro_ARM

It was running fine, but this morning I ran an update and now cannot boot.  I did receive an error with initcpios, and uboot was updated as well.  I'll paste the update output below.

When I boot, I get a red light then it turns yellow(?).  If I put my hand near it, I see red, yellow, and green light.  Nothing displays on the screen, and I cannot seem to boot into either the system or SD card.

Code:
:: Starting full system upgrade...
resolving dependencies...
looking for conflicting packages...

Packages (11) alsa-card-profiles-1:0.3.44-1  gst-plugin-pipewire-1:0.3.44-1  libpamac-11.2.0-5  linux-pinephonepro-5.16.3-1  mesa-21.3.5-1.1  phoc-0.12.0-2
              phosh-0.15.0+13+g1ad304a-1  pipewire-1:0.3.44-1  pipewire-alsa-1:0.3.44-1  pipewire-pulse-1:0.3.44-1  uboot-pinephonepro-3:2021.07-1

Total Download Size:    33.17 MiB
Total Installed Size:  114.54 MiB
Net Upgrade Size:       -0.14 MiB

:: Proceed with installation? [Y/n]
:: Retrieving packages...
libpamac-11.2.0-5-aarch64                                         846.0 KiB   583 KiB/s 00:01 [#######################################################] 100%
phosh-0.15.0+13+g1ad304a-1-aarch64                                577.8 KiB   362 KiB/s 00:02 [#######################################################] 100%
pipewire-1:0.3.44-1-aarch64                                      1336.1 KiB   689 KiB/s 00:02 [#######################################################] 100%
phoc-0.12.0-2-aarch64                                             484.1 KiB   846 KiB/s 00:01 [#######################################################] 100%
uboot-pinephonepro-3:2021.07-1-aarch64                            397.9 KiB   524 KiB/s 00:01 [#######################################################] 100%
pipewire-pulse-1:0.3.44-1-aarch64                                 136.8 KiB   233 KiB/s 00:01 [#######################################################] 100%
gst-plugin-pipewire-1:0.3.44-1-aarch64                             40.1 KiB   124 KiB/s 00:00 [#######################################################] 100%
alsa-card-profiles-1:0.3.44-1-aarch64                              26.2 KiB  81.8 KiB/s 00:00 [#######################################################] 100%
pipewire-alsa-1:0.3.44-1-aarch64                                    4.5 KiB  14.9 KiB/s 00:00 [#######################################################] 100%
mesa-21.3.5-1.1-aarch64                                            15.5 MiB  2.52 MiB/s 00:06 [#######################################################] 100%
linux-pinephonepro-5.16.3-1-aarch64                                13.9 MiB  2.03 MiB/s 00:07 [#######################################################] 100%
Total (11/11)                                                      33.2 MiB  4.76 MiB/s 00:07 [#######################################################] 100%
(11/11) checking keys in keyring                                                               [#######################################################] 100%
(11/11) checking package integrity                                                             [#######################################################] 100%
(11/11) loading package files                                                                  [#######################################################] 100%
(11/11) checking for file conflicts                                                            [#######################################################] 100%
(11/11) checking available disk space                                                          [#######################################################] 100%
:: Processing package changes...
( 1/11) upgrading alsa-card-profiles                                                           [#######################################################] 100%
( 2/11) upgrading pipewire                                                                     [#######################################################] 100%
New optional dependencies for pipewire
    pipewire-x11-bell: X11 bell
    realtime-privileges: realtime privileges with rt module
    rtkit: realtime privileges with rtkit module [installed]
( 3/11) upgrading mesa                                                                         [#######################################################] 100%
( 4/11) upgrading gst-plugin-pipewire                                                          [#######################################################] 100%
( 5/11) upgrading libpamac                                                                     [#######################################################] 100%
( 6/11) upgrading linux-pinephonepro                                                           [#######################################################] 100%
( 7/11) upgrading pipewire-alsa                                                                [#######################################################] 100%
( 8/11) upgrading pipewire-pulse                                                               [#######################################################] 100%
( 9/11) upgrading phoc                                                                         [#######################################################] 100%
(10/11) upgrading phosh                                                                        [#######################################################] 100%
(11/11) upgrading uboot-pinephonepro                                                           [#######################################################] 100%
Re-generating U-Boot boot script /boot/boot.scr... done.
Flashing U-Boot components... done.
Required U-Boot components flashed to /dev/mmcblk2 successfully.
Please reboot your phone for the changes to take effect.
:: Running post-transaction hooks...
( 1/10) Reloading system manager configuration...
( 2/10) Reloading device manager configuration...
( 3/10) Arming ConditionNeedsUpdate...
( 4/10) Updating the MIME type database...
( 5/10) Updating module dependencies...
( 6/10) Updating linux-pinephonepro module dependencies...
( 7/10) Updating linux-pinephonepro initcpios...
==> Building image from preset: /etc/mkinitcpio.d/linux-pinephonepro.preset: 'default'
  -> -k 5.16.3-1-MANJARO-ARM -c /etc/mkinitcpio.conf -g /boot/initramfs-linux.img
==> Starting build: 5.16.3-1-MANJARO-ARM
  -> Running build hook: [base]
  -> Running build hook: [udev]
  -> Running build hook: [bootsplash-manjaro]
  -> Running build hook: [autodetect]
  -> Running build hook: [modconf]
  -> Running build hook: [block]
  -> Running build hook: [filesystems]
  -> Running build hook: [keyboard]
  -> Running build hook: [fsck]
==> ERROR: module not found: `panel_edp'
==> WARNING: No modules were added to the image. This is probably not what you want.
==> Creating gzip-compressed initcpio image: /boot/initramfs-linux.img
==> WARNING: errors were encountered during the build. The image may not be complete.
error: command failed to execute correctly
( 8/10) Reloading system bus configuration...
( 9/10) Compiling GSettings XML schema files...
(10/10) Updating the desktop file MIME type cache...

There are apparently two contacts on the motherboard (I believe they're labeled DIS eMMC) that you have to short in order to bypass eMMC and boot from the SD card.
  Reply
codefossa
Pine Initiate
**
Joined: Jan 2022
Posts: 8

Reputation: 3
#3
01-31-2022, 01:19 PM
(01-31-2022, 11:46 AM)Barugon Wrote: There are apparently two contacts on the motherboard (I believe they're labeled DIS eMMC) that you have to short in order to bypass eMMC and boot from the SD card.

So I had some people on the Pinephone chat try to help me out a bit with this. There is a RE button on the explorer edition that can do it instead. I was getting into mask ROM mode which I was informed means that it's unable to boot from the SD card I have inserted as well. I tried multiple SD cards, both of which worked before this happened and used them both for OS images, so they worked in my PPP. The result didn't change with different SD cards, and I'm still stuck unable to boot from either internal or inserted SD.
  Reply
codefossa
Pine Initiate
**
Joined: Jan 2022
Posts: 8

Reputation: 3
#4
01-31-2022, 01:21 PM
Forgot to mention, but I also tried charging the phone for a while as some thought it may have been a low battery. I used a 5v/3a charger, and when I disconnect for a couple minutes and connect back to the PC while in mask ROM mode, it shows right back up indicating my battery is working.
  Reply
Conjada
Pine Adept
***
Joined: Jan 2022
Posts: 35

Reputation: 6
#5
01-31-2022, 01:42 PM
https://wiki.pine64.org/wiki/PinePhone_Pro#Boot_order

Hope this helps
Pinephone Pro enthusiast and SUPER-HYPED for PineTab 2! PT2 is AWESOME!
Former electrical engineer. Current rancher.

I know a lot about a few things, a little about a lot of things and am ignorant of an unknown number of things.
  Reply
Ulfnic
Pine Adept
***
Joined: Sep 2020
Posts: 21

Reputation: 7
#6
01-31-2022, 07:44 PM (This post was last modified: 01-31-2022, 07:57 PM by Ulfnic.)
(01-31-2022, 01:19 PM)codefossa Wrote:
(01-31-2022, 11:46 AM)Barugon Wrote: There are apparently two contacts on the motherboard (I believe they're labeled DIS eMMC) that you have to short in order to bypass eMMC and boot from the SD card.

So I had some people on the Pinephone chat try to help me out a bit with this.  There is a RE button on the explorer edition that can do it instead.  I was getting into mask ROM mode which I was informed means that it's unable to boot from the SD card I have inserted as well.  I tried multiple SD cards, both of which worked before this happened and used them both for OS images, so they worked in my PPP.  The result didn't change with different SD cards, and I'm still stuck unable to boot from either internal or inserted SD.

Barugon: I saw a post with a picture of those contacts, they're not on my Explorer Edition motherboard though I do have the Re switch.

codefossa: I encountered the same issue of not being able to load to sdcard because of a bad eMMC install. I wrote a guide here: https://forum.pine64.org/showthread.php?tid=15921 but to summarize:

1. Remove USB-C power and the battery.
2. Hold down the power button for 10 seconds, release for 3 seconds, hold down the power for 10 seconds, release the power button.
3. Re-insert the battery.
4. Hold reset (pinhole top left named Re) while inserting USB-C power.
5. Release reset after 4 seconds.

Please let me know if it works for you.
  Reply
codefossa
Pine Initiate
**
Joined: Jan 2022
Posts: 8

Reputation: 3
#7
02-01-2022, 06:08 AM
(01-31-2022, 07:44 PM)Ulfnic Wrote: codefossa: I encountered the same issue of not being able to load to sdcard because of a bad eMMC install. I wrote a guide here: https://forum.pine64.org/showthread.php?tid=15921 but to summarize:

1. Remove USB-C power and the battery.
2. Hold down the power button for 10 seconds, release for 3 seconds, hold down the power for 10 seconds, release the power button.
3. Re-insert the battery.
4. Hold reset (pinhole top left named Re) while inserting USB-C power.
5. Release reset after 4 seconds.

Please let me know if it works for you.

Thanks for the instructions, but sadly after following these I am still instantly going into mask ROM mode.
  Reply


Possibly Related Threads…
Thread Author Replies Views Last Post
  PinePhone doesn't boot anymore lapin 3 744 09-13-2024, 10:09 AM
Last Post: lapin
  How to boot from SD card in PPP joespodie 2 930 08-02-2024, 02:49 PM
Last Post: mikehenson
  Can't boot Pinephone Pro into Factory Test Build for Hardware Checking jydoxcen 3 1,921 02-17-2024, 04:04 AM
Last Post: fxc
  Mobian + tow boot + emmc flash = boot loop spropine 4 4,087 12-31-2022, 09:14 AM
Last Post: mburns
  Need to re-write U-boot from Pinephone pro currently in mass rom mode wolverine1 6 4,092 11-20-2022, 05:58 AM
Last Post: wibble
  Tow-Boot issue Barugon 1 1,711 10-22-2022, 03:22 AM
Last Post: AndrewBlackmiller
  pinephone pro boot: kernel image not aligned on 64k boundary kmerfeld 2 2,642 08-15-2022, 10:35 AM
Last Post: ajaso
  pinephone pro don’t boot anymore :/ (I erased bootloader by mistake) elode 9 6,559 06-20-2022, 11:16 AM
Last Post: elode
Information Fix PinePhone Pro when unable to boot due to drained battery butjar 7 7,533 05-21-2022, 01:24 PM
Last Post: 98cwitr
  My new Pinephone Pro does not boot any more jlioret 3 3,211 05-21-2022, 12:08 PM
Last Post: 98cwitr

Forum Jump:


Users browsing this thread: 2 Guest(s)