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pinetime shipping
user641
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Joined: Sep 2021
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#1
11-08-2021, 06:05 AM
Hello, I bought last week a pinetime, I got a confirmation email but no info about when it will be shipped. i would like at least an aproiximate idea, like next month, 6 months...
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tllim
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Joined: Dec 2015
Posts: 4,329

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#2
11-08-2021, 09:31 PM
(11-08-2021, 06:05 AM)user641 Wrote: Hello, I bought last week a pinetime, I got a confirmation email but no info about when it will be shipped. i would like at least an aproiximate idea, like next month, 6 months...

Order proceed in a week time, once shipped sales team will email tracking number.
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user641
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#3
11-09-2021, 01:14 AM
(11-08-2021, 09:31 PM)tllim Wrote:
(11-08-2021, 06:05 AM)user641 Wrote: Hello, I bought last week a pinetime, I got a confirmation email but no info about when it will be shipped. i would like at least an aproiximate idea, like next month, 6 months...

Order proceed in a week time, once shipped sales team will email tracking number.

Thanks for the info Smile
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Scooterman
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Joined: Oct 2021
Posts: 9

#4
Thumbs Down  11-09-2021, 04:27 AM (This post was last modified: 11-09-2021, 04:28 AM by Scooterman.)
I purchased my PinePhone in October and it was shipped via DHL and I paid  the additional Ten dollars for some type of extra service therefore the shipping from Hong Kong cost me twenty five USD. I signed up for tracking notices so I would know where it was at all times. I only received one notice which was it's arrival in Miami, FL. It was to be delivered to my home on Nov. 4th and so far I have not received it. I have sent emails to DHL and all I receive are company generated form letters stating someone will get back to me within two hours and that was over a week ago. Continued contacts with them via email does not resolve this. I cannot get a LIve person to speak to.

I urge everyone not to purchase the pine phone until the company comes to terms with and make sure their customers receive their product. This phone is now lost.
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sal
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#5
Shocked  01-15-2022, 01:13 PM
Bought three pinetimes on the 25th of November. They're still in transit as of the 15th of January.
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