08-17-2021, 09:28 AM
I've had pretty much exactly the same support situation with Pine64 as you (same screen delamination and unresponsiveness issues – though the latter was most likely due to a drop –, support responded with exactly the same words, advised to buy a new screen and closed ticket, no more answers after I asked about the situation with the screen because a new screen might show the same issues). I just ended up ordering a new screen because I need it to be working. It's too bad because with the few other inquiries I had support was always very quick and helpful with responses. Dead silence sheds a bad light. The issue is obviously known by now and even a "sorry, we really don't have any idea about the cause so far, but we're still looking into it" would have been much better than just no answers at all.
