(06-09-2021, 02:22 PM)Nutmeg Wrote:(05-30-2021, 05:36 PM)a-l Wrote: I feel silly, but have now spent many hours trying to set up my new PinePhone.Did you ever resolve this issue? My new phone just came today and I am having the exact same issue. No idea where to even begin to try and fix it.....
Have watched many videos and read many posts, but none mentions this issue.
After the KDE symbol comes up, everyone talks about a PIN screen, but that's not what I get.
I'm getting something called 'User Configuration', where it asks for Full Name, Username, and Password.
After (I think) entering those (it's very awkward because it just shows the keyboard - I'm hitting <CR> and
then have to push the Power button to see the entries!) and using '123456' as the Password, nothing happens.
I'm sure there is a simple explanation for this - can someone please tell me what I'm doing wrong?
Thanks in advance, everyone.
Hi. I believe the keyboard bugs out and looses focus of the field. First, make sure your using a pin password... I'm not sure if the installer allows you to enter characters, but even if it does, it's not intended for that. Plasma mobile itself only recently got support for character passwords in the 5.22 update coming to stable soon.
If your using a pin password and it's not working still, then I'd recommend you try tapping out of the text box to try and close the keyboard and get it open again. You might also be able to swipe down on the virtual keyboard to minimize it, and then tap the text box again to open it back up. See if that lets you enter text.
Unfortunately there's still some bugs with the virtual keyboard that haven't been worked out. Software issues is one of the reasons the Pinephone is currently being sold as a "beta" device.
