12-08-2020, 08:43 PM
(12-08-2020, 07:20 PM)PineMan200p Wrote: Hj all. New to this forum. Hopefully am directing this in the right form. I recently bought the Pinephone Community Edition KDE. Paid with PayPal and got the transaction receipt from them. As of today, I have yet to receive an email from Pine64.org. is this normal?
Thanks in advance.
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Welcome!!!
Yes this is normal. When I ordered my pinephone it took them weeks to send me a confirmation email. They have a really good order management team, they know you ordered a pinephone. Give them (a lot of) time.
I cannot emphasize this enough. Patience is really part of the Pine64 (community product) ownership experience. When you get your pinephone, you will need a lot of patience with software bugs, opening\closing your phone, flashing different operating systems, etc.