Feeling scammed by Pine64

[Janik020301]

I fell sorry for you. I'm in no position to help you.

Just to put things into perspective:

And i received an answer from him: Both screens seem indeed to be broken. Additionally he said, that he would forward that to the support.

When was that?

Good luck. I hope you get things sorted out.

That was about one week ago. Though when chatting with Luke i usually could expect to get an answer within 24 hours.
Thank you very much. That my only hope now :/