The questions that mobile phone reviewers never ask
#4
(11-02-2020, 02:59 PM)nas Wrote: You could probably summarise them as repairability. longevity and hackability. Ordinary smartphone users honestly dont care about those. Preaching that gospel in reviews is only going to have niche appeal.

Actually, the data shows that ordinary smartphone users do care about the longevity of their phones and would like to keep them for longer. Look at the data in my article:
https://amosbbatto.wordpress.com/2020/08...-of-phosh/

As for ordinary consumers not caring about repairability of their phones, a survey by SquareTrade in August 2018 found that 66% of smartphone owners damaged their phones in the past year. Of those, 29% had cracked screens, 27% had scratched screens, 22% had nonworking batteries, 16% had touchscreen issues, and 16% had chipped corners/sides. 59% reported that they have chosen to upgrade to a new device rather than repair a broken phone. A 2015 survey by Motorola found that 42% of smartphone owners reported that the expense of fixing a cracked screen was the biggest barrier to fixing it.

For the 41% of smartphone owners who chose not to upgrade a damaged phone, presumably most of them would like to repair their current phone.

As for hackability, I think that you have an argument there since most people don't want to take the time, but if it were easy to change the operating system to one that receives 5 years of updates, more people might care about this issue.


Messages In This Thread
RE: The questions that mobile phone reviewers never ask - by amosbatto - 11-02-2020, 04:22 PM

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