08-31-2020, 10:20 AM
I just finished flashing the keyboard and trackpad firmware, and the same behavior is there. The built-in keyboard thinks the shift key is being pressed. When I use an external keyboard everything works fine. My gut says it is a hardware issue with the actual keyboard. I went ahead and ordered a replacement keyboard so now I will have to wait until that arrives. I love the laptop so far but I have to say I am disappointed that the QA issues appear to still be happening.