Pinebook Pro & PinePhone shipping progress (2020)

[daniel]

Hello!

I have purchased a Pinebook Pro upgraded on April, but still did not receive it. I have sent several emails asking for updates, but did not receive any answer? Is there anyone I can talk to in order to receive an update on this matter? Thank you.

Best regards,

I am sorry to hear that. I see some posters using @Luke and @tllim but am not certain if that helps in getting a response in the forums. Maybe tweet @thepine64? Lastly, you can just go nuclear and dispute with PayPal. After all, Pine64's logistical drama is theirs to sort. If I were in your position, I would dispute with PayPal. Right now, you are lending Pine64 money at 0% interest!

I agree. You should contact PayPal. You are not doing any bad to Pine64. They are shipping thousands of phones, it is normal to have a few will not make it. They will refund it, so you can get the last version.