Pinebook Pro & PinePhone shipping progress (2020)

[ReleaseTheGeese]

Dear all,



Has anyone else a DHL Shipment on hold?



I can see on the status tracker that the package is located not far up the road from me. However, it has been "shipment on hold" since Thursday, with a new "shipment on hold" status for every day since. Also, the first "shipment on hold" message has the following description: "Shipment held - Available upon receipt of payment".


Does this mean I need to contact DHL and settle a balance? I would prefer not.

Though it also says "The shipment will be processed in the next available movement" for today's "Further Detail".



I note that I originally bought economy postage for my PinePhone, but then I bought among the first batch of DHL upgrades.

Regards,
R.T.G.