06-26-2020, 08:38 AM
(06-26-2020, 04:59 AM)bradley.jarvis Wrote: Hi,
I ordered a pinephone on the 28th of April with pinephone shipping, then updated to DHL on the 10th of June. I then got an email on the 17th of June saying my address falls in a remote are and I would pay extra shipping cost. Over several emails I organised a different address within Melbourne (I'm in Australia) and have confirmation that the address has been updated but have not had a DHL shipping notice.
My question is have I missed the first DHL upgrade shipping window and does that mean that it will be shipped in the second upgrade batch, if so when is this expected? I have notice that the ascendia Australia shipments are about to start
Cheers Brad
I don't think you missed the first batch of shipping upgrades. My orders (of the PinePhone and shipping upgrade) follow the same timeline, and my phone is en route via DHL as we speak.