06-11-2020, 06:49 AM
(06-11-2020, 05:49 AM)Dmytro Wrote: @fernando_c_m PP came here (CZ) with invoice and wpx (no idea). And the only addition the custom wanted was shipping price. So, I send them payment pdf from PayPal and got my PP next day (+pay VAT + 22EUR for service).
DHL send me SMS and e-mail with link where I provided the staff remotely. BTW, there is "contact us" button on tracking DHL page .
Thank you for the info.
Well, in my case I had to trigger this myself, first DHL customs support, then phone call as there was not even a confirmation email from the DHL customs support ticket system and more than 21 hours had elapsed without any response.
Pinephone is out of the customs office now. Tomorrow I could probably pick it up.