08-30-2019, 09:00 AM
I can't blame any of you for being disappointed. There's definitely some things that need to be changed to make preorders run more smoothly. We're discussing them now.
On my part, I should clarify that the 200 units that were not sold in the 1st and 2nd batches were sold as part of the first set of public preorders. Additionally, when your coupons expired, the units that were previously reserved for you were let back into the pool of availability for public preorders. This is done because many people enter the preorders, but never actually purchase the product (forgetfulness, not enough money, etc.).
It was thought that 48 hours would be enough, while allowing for rapid turnaround for users who weren't able to be in the initial preorders. That was clearly not the case. All I can really do at this point is apologize.
On my part, I should clarify that the 200 units that were not sold in the 1st and 2nd batches were sold as part of the first set of public preorders. Additionally, when your coupons expired, the units that were previously reserved for you were let back into the pool of availability for public preorders. This is done because many people enter the preorders, but never actually purchase the product (forgetfulness, not enough money, etc.).
It was thought that 48 hours would be enough, while allowing for rapid turnaround for users who weren't able to be in the initial preorders. That was clearly not the case. All I can really do at this point is apologize.
Community administrator and sysadmin for PINE64
(Translation: If something breaks on the website, forum, or chat network, I'm a good person to yell at about it)
(Translation: If something breaks on the website, forum, or chat network, I'm a good person to yell at about it)