(07-25-2019, 04:09 PM)fire219 Wrote: I'm starting to see a lot of users starting to get worried about how they have not gotten their coupon yet.
It's not because we don't like you or that you were too late -- No one has gotten one yet! However, as of right now, everyone who has registered into the system will get one! As of about midnight UTC on the 26th, the first batch of coupons did go out!
The sales team is in UTC+8 -- When preorders opened, it was 8pm their time, and as of my typing this (10 hours later), it is 5am! When they get back to work, that is when you might be able to start expecting coupons.
As for the distribution of coupons, I'll lay it out for you:
First early batch is 100 units. About 10 of those are going to developers. That means about 90 will be available for pre-orders. Coupons will be sent to the first 90 users to registered into the system, starting tonight (in Europe and US time zones) and over the next 72 hours or so. Those units will ship in about 4 weeks from now.
The second batch is much larger -- 1000 units, all dedicated to preorders. These coupons will start being sent out in a couple weeks and stretch out to about 6-7 weeks from now. Units ship about 8-10 weeks from now.
I hope this clears things up.
The August update says "we’ll be opening pre-orders to everyone outside of the forum on August 25th". The penultimate forum post from today says the second batch of coupons goes out in a few more weeks, implying that sales go public before the second batch of coupons go out. So I'm confused. How soon should the people who got an email that said "You have successfully reserved a spot in the priority preorder system" start worrying that they haven't gotten a coupon? I have been watching my email and spam, etc. like a ravenous hawk, but stuff happens, so it can't hurt to ask, right? Thank you for the advance opportunity and please forgive my eager anticipation.