07-25-2019, 08:15 PM
(This post was last modified: 07-25-2019, 09:04 PM by Unorthodactyl.)
(07-25-2019, 07:15 PM)fire219 Wrote:(07-25-2019, 07:08 PM)Unorthodactyl Wrote:(07-25-2019, 04:09 PM)fire219 Wrote: I'm starting to see a lot of users starting to get worried about how they have not gotten their coupon yet.
It's not because we don't like you or that you were too late -- No one has gotten one yet! However, as of right now, everyone who has registered into the system will get one!
The sales team is in UTC+8 -- When preorders opened, it was 8pm their time, and as of my typing this (10 hours later), it is 5am! When they get back to work, that is when you might be able to start expecting coupons.
As for the distribution of coupons, I'll lay it out for you:
First early batch is 100 units. About 10 of those are going to developers. That means about 90 will be available for pre-orders. Coupons will be sent to the first 90 users to registered into the system, starting tonight (in Europe and US time zones) and over the next 72 hours or so. Those units will ship in about 4 weeks from now.
The second batch is much larger -- 1000 units, all dedicated to preorders. These coupons will start being sent out in a couple weeks and stretch out to about 6-7 weeks from now. Units ship about 8-10 weeks from now.
I hope this clears things up.
Are those of us who couldn't log in due to the 'mistake' just SOL on getting one of the first 90? I feel a bit whingey but it does seem unfair that only those with the same password as they had on the old forum had a chance, despite everyone following the same instructions
Unfortunately, yes. I do genuinely feel bad about the error. There no real way to correct for it, short of completely restarting preorders.
If it is any consolation: As it was, the first batch was filled up in just over two minutes. Without the error, it would have been filled up significantly faster. If you were outside that timespan, then you were going to miss it anyway.
Could do it based on first IPs to connect to the site, I swear I must have been one of the first
I've been waiting since January so it's not like I can't wait a little longer. Sorry for the hassle, I'm just too emotionally involved because I've been actively following this laptop for updates nearly every day since January & I stayed up very late (for me) to do the pre-order. Thank you for acknowledging this, fire
Sorry, changed my mind, I vote to restart pre-orders