03-22-2016, 08:32 AM
(03-22-2016, 08:25 AM)thtroyer Wrote: I got a response back from support@pine64.com, but it wasn't very helpful. Also a bit misleading if March orders are now shipping as tllim says.
Quote:Thanks for contacting us and being a backer! We just started processing and shipping February Early Bird orders. You will be receiving updated shipping info in the next couple of weeks. Please bare with us as we are manually entering all backers' tracking number in due to issues with Backerkit as mentioned in our update.
Also, no answer to my only 2 questions I had -- essentially 'Is my order delayed because of accessories?' and 'Can I cancel accessories?'
I am not able to handle any individual request and support@pine64.com is better route.