07-22-2016, 07:05 PM
(07-19-2016, 09:02 AM)addeswe Wrote: Hi.
First off, I'm backer 27,630. I have not received my board yet. But that's secondary right now.
At May 29, I made another order for 2 x 2gb boards (order: 8163411). There, I've made a small typo in the address and I sent a mail to sales@pine64.com the same day with the correct address. After waiting for a reply. I resent the mail again at Jun 9. Yesterday I forwarded it to shipping@pine64.com.
If you guys can't fix this. Please cancel the order and repay me. I won't argue about the Kickstarter situation. That is ok and I'm happy to wait for it. But you guys not answering my mails. In 10 days, it will be a month without contact. This is not acceptable.
Andreas
Hi Andreas,
I didn't follow up on your case and assume you have communicate with sales or support team.
... TL