(06-28-2016, 08:51 AM)montero65 Wrote: I have found the same. I sent another email to shipping@pine last week with no response, not even the automated "7-9 days due to heavy volume" response. I did get a response from TL after sending him a PM again. So it seems that TL is the best way to get things done, but I feel bad piling on the requests for him as he has so many. Disappointing that the shipping@pine is non-responsive. I feel they should be handling all the requests that TL is cranking through, but have left it to him it seems.
So TL, keep up the awesome work, we all appreciate your efforts.
I second this. TL Lim seems to have gotten the short end of the wedge somehow. Responding to requests for shipping info should be being done by the appropriate team, not one guy here on the forums.
If shipping don't want to respond to emails, then come here to the forums and help TL out.