Timeframes - emails replies, backer site update, shipping progress
#2
(06-09-2016, 09:42 AM)richc Wrote: I'd like to hear from someone who has received there order so as I can gauge shipping, etc.

Currently I'm Kickstarter backer #17,538 and have been patiently watching as others received their pre-order boards this past spring -- not sure about orders after KS??? I've tried to figure out if there was a rhyme or reason in delaying some and shipping others. I emailed once in early May since the backer site continued (and continues as of June 9, 2016) to show "Ready to Ship."  I follow up with a 2nd email 10 days later after reading response times were 7-10 days. Two days ago (June 7 -- which was about a month since my first email) an email reply indicated that the "the remixOS was causing a slight delay but they currently have [my] order in the pipeline." (BOLD above was my addition --  if it wasn't so frustrating it would be humorous.)

According to the June 7th email, they are shipping out a "couple hundred orders per day and had 4000 left to ship." As of June 9th ... the backer site continues to show "Ready to Ship." So if my calculations are correct and there were 36,781 backers -- 33,000 have already received their orders?

Question for someone who has watch the progress:

Once the backer site updates that an order has shipped, what kind of time frame is normal to the U.S.?

RichC

In general, it takes 10-14 days for US shipment thru EMS shipment. However, there are few cases that EMS system refuse to take and we need to use China post, it will takes about 3 weeks.


Messages In This Thread
RE: Timeframes - emails replies, backer site update, shipping progress - by tllim - 06-09-2016, 07:57 PM

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