PINE64
Timeframes - emails replies, backer site update, shipping progress - Printable Version

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+---- Thread: Timeframes - emails replies, backer site update, shipping progress (/showthread.php?tid=1313)

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Timeframes - emails replies, backer site update, shipping progress - richc - 06-09-2016

I'd like to hear from someone who has received there order so as I can gauge shipping, etc.

Currently I'm Kickstarter backer #17,538 and have been patiently watching as others received their pre-order boards this past spring -- not sure about orders after KS??? I've tried to figure out if there was a rhyme or reason in delaying some and shipping others. I emailed once in early May since the backer site continued (and continues as of June 9, 2016) to show "Ready to Ship."  I follow up with a 2nd email 10 days later after reading response times were 7-10 days. Two days ago (June 7 -- which was about a month since my first email) an email reply indicated that the "the remixOS was causing a slight delay but they currently have [my] order in the pipeline." (BOLD above was my addition -- if it wasn't so frustrating it would be humorous.)

According to the June 7th email, they are shipping out a "couple hundred orders per day and had 4000 left to ship." As of June 9th ... the backer site continues to show "Ready to Ship." So if my calculations are correct and there were 36,781 backers -- 33,000 have already received their orders?

Question for someone who has watch the progress:

Once the backer site updates that an order has shipped, what kind of time frame is normal to the U.S.?

RichC


RE: Timeframes - emails replies, backer site update, shipping progress - tllim - 06-09-2016

(06-09-2016, 09:42 AM)richc Wrote: I'd like to hear from someone who has received there order so as I can gauge shipping, etc.

Currently I'm Kickstarter backer #17,538 and have been patiently watching as others received their pre-order boards this past spring -- not sure about orders after KS??? I've tried to figure out if there was a rhyme or reason in delaying some and shipping others. I emailed once in early May since the backer site continued (and continues as of June 9, 2016) to show "Ready to Ship."  I follow up with a 2nd email 10 days later after reading response times were 7-10 days. Two days ago (June 7 -- which was about a month since my first email) an email reply indicated that the "the remixOS was causing a slight delay but they currently have [my] order in the pipeline." (BOLD above was my addition --  if it wasn't so frustrating it would be humorous.)

According to the June 7th email, they are shipping out a "couple hundred orders per day and had 4000 left to ship." As of June 9th ... the backer site continues to show "Ready to Ship." So if my calculations are correct and there were 36,781 backers -- 33,000 have already received their orders?

Question for someone who has watch the progress:

Once the backer site updates that an order has shipped, what kind of time frame is normal to the U.S.?

RichC

In general, it takes 10-14 days for US shipment thru EMS shipment. However, there are few cases that EMS system refuse to take and we need to use China post, it will takes about 3 weeks.


RE: Timeframes - emails replies, backer site update, shipping progress - TheMonkeyKing - 06-10-2016

See my signature. I made the mistake of ordering extras from Backerkit. Six months of KS money and three months of Backerkit money in their pocket.


RE: Timeframes - emails replies, backer site update, shipping progress - RichT - 06-10-2016

(06-10-2016, 08:39 AM)TheMonkeyKing Wrote: See my signature. I made the mistake of ordering extras from Backerkit. Six months of KS money and three months of Backerkit money in their pocket.

^ THIS.


RE: Timeframes - emails replies, backer site update, shipping progress - birdcatx7 - 06-10-2016

I'm #26,231 and didn't order anything that would have delayed my order. I haven't received mine, or a tracking number.


RE: Timeframes - emails replies, backer site update, shipping progress - richc - 06-13-2016

Good to see the "status" of others in their Sig ... makes me feel as if there are others in the boat with me. If I have read the latest update from Pine64 correctly, there are only "2200 packages left" to ship??? So perhaps we are nearing the end? I would mind seeing the Backerkit "Ready to ship" message change ... it has been there for months.


RE: Timeframes - emails replies, backer site update, shipping progress - Hartza - 06-13-2016

From latest Kickstarter update: "Our priority now is to figure out the untrackable numbers, as this is a major issue, and we have slowed down the distribution to only a few packages a day so they get individually scanned."

Does this mean that every day you send only a few packets?

2200 package still to deliver, and only a couple of delivery on a daily basis, it will take quite a long time with this project.


RE: Timeframes - emails replies, backer site update, shipping progress - mFinnholm - 06-13-2016

(06-10-2016, 05:17 PM)birdcatx7 Wrote: I'm #26,231 and didn't order anything that would have delayed my order. I haven't received mine, or a tracking number.

I´m in the same boat as you! I have almost the same accessories, without the psu and with the 64gb sd card and rtc module


RE: Timeframes - emails replies, backer site update, shipping progress - tllim - 06-14-2016

(06-10-2016, 08:39 AM)TheMonkeyKing Wrote: See my signature. I made the mistake of ordering extras from Backerkit. Six months of KS money  and three months of Backerkit money in their pocket.

Your shipment already dispatch today, here is the China EMS tracking number: LS929827795CN


RE: Timeframes - emails replies, backer site update, shipping progress - richc - 06-16-2016

I do appreciate tllim checking on our shipments, particularly over on this longer running  thread since there doesn't seem to be any other ways to get an update. I'm still looking at a "Ready to Ship" status.

Could you check to see if I'm any closer to getting shipment notification? Backer number 17538. Thx.