When will my board ship?

[montero65]

Oscar, if you look at all my other posts, you'll find 2 negative ones along the same lines (this was one of them). Like many backers, I don't have what I paid for yet, but have been pretty patiently waiting for a few months now.

I don't have hate for people that bought after Kickstarter, in fact I think it's great that more people want in on this! I'm not trying to have an elitist attitude about it (although re-reading my post, I see how it comes across). I'm trying to point out that people who start an account and instantly start complaining their stuff is late by a few weeks aren't going to find much sympathy from those of us that were promised our stuff 4 months ago. And when the attitude is "screw the people that helped get the company started, I'm more important", I threw the same attitude back and pointed out that us backers ARE actually important here because we helped get the company up and running.

As far as not having empathy, please go back and re-read the post by Er0l that I was responding to. I basically copied his words, and swapped "Kickstarter" for "pre-orders". Do you mean to tell me he is showing his empathy right from the start of his time on the forums? Does he seem concerned with the future of the product and this community that will help it grow? I would say no. If he's wondering what is happening, he needs to ask in a decent manner, not come in with attitude.


Now that we have that done, I agree with you 100% as far as communication issues and lack of tracking info. Pine could be doing much more to instill customer confidence, sending out more updates, ANY kind of communication. Weekly updates would be great. That has been mentioned so many times though, do I need to mention it again? Besides, every time it is mentioned, and suggestions are made, we've seen nothing change. I also agree that all orders are important, Kickstarter, pre-order, or store. No sense upsetting the first adopters, as it makes it hard to move forward.

I do hope to see this community grow, and for this product to flourish. I'm excited that people did pre-orders and are doing store orders, as it means the company can continue to grow and more development can occur. I just hate seeing new people come onto the forum with the attitude that Er0l displayed.