"can vs will"
I've purposely sent only two emails since the beginning of May when Pine64's generic update indicated they were overwhelmed by requests. I noticed in the generic email update that they were experiencing a "9 day response time" ... so I sent a second email at the 2 week mark. I have yet to receive a response to either regarding shipping.
My assumption is they are not receiving every email ... or their reply staff is way too small for the volume of email and that the 9-days is only for some of the emails??? (a 3rd possibility is that they really can't give us an updated and are themselves puzzled as to why many lower numbered Kickstarter backers are still looking at the "Ready To Ship" indication -- mine has been there a couple months now. Frankly I'd get excited just to see that change!)
I've purposely sent only two emails since the beginning of May when Pine64's generic update indicated they were overwhelmed by requests. I noticed in the generic email update that they were experiencing a "9 day response time" ... so I sent a second email at the 2 week mark. I have yet to receive a response to either regarding shipping.
My assumption is they are not receiving every email ... or their reply staff is way too small for the volume of email and that the 9-days is only for some of the emails??? (a 3rd possibility is that they really can't give us an updated and are themselves puzzled as to why many lower numbered Kickstarter backers are still looking at the "Ready To Ship" indication -- mine has been there a couple months now. Frankly I'd get excited just to see that change!)
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Backer number #17,538 + KS Funded 01/23/2016 + Backerkit CC charged 3/10/2016
Backerkit STATUS: Ready to Ship, No Tracking Number, Not Received
Backer number #17,538 + KS Funded 01/23/2016 + Backerkit CC charged 3/10/2016
Backerkit STATUS: Ready to Ship, No Tracking Number, Not Received
