Pinephone is dead (sort of)

[Zebulon Walton]

Thanks for your message. How do I go about that? I've had two strokes and my memory is terrible.

Sorry to hear that, hope things improve. (Have gone through similar problems with family members but in time they did well.)

What you want to do is boot up your PC on your Ubuntu flash drive. Then, open up a terminal to get to the command line and enter the following command:

sudo tail -f /var/log/syslog

This will give you a "live" readout of the system log file as messages are added to it. Then plug in your Pinephone running Jumpdrive and see what messages related to USB devices (if any) coincide with doing that. Normally you would see something like this - these are the messages generated on my Ubuntu system when plugging in a flash drive:

Code:

Dec 29 11:23:03 ubuntu kernel: [ 4603.076243] usb 2-1.8: new high-speed USB device number 5 using ehci-pci
Dec 29 11:23:03 ubuntu kernel: [ 4603.172806] usb 2-1.8: New USB device found, idVendor=ffff, idProduct=5678
Dec 29 11:23:03 ubuntu kernel: [ 4603.172811] usb 2-1.8: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Dec 29 11:23:03 ubuntu kernel: [ 4603.172813] usb 2-1.8: Product: Disk 2.0
Dec 29 11:23:03 ubuntu kernel: [ 4603.172815] usb 2-1.8: Manufacturer: USB
Dec 29 11:23:03 ubuntu kernel: [ 4603.172817] usb 2-1.8: SerialNumber: KT2020000000000038
Dec 29 11:23:03 ubuntu kernel: [ 4603.173200] usb-storage 2-1.8:1.0: USB Mass Storage device detected
Dec 29 11:23:03 ubuntu kernel: [ 4603.173457] scsi host16: usb-storage 2-1.8:1.0
Dec 29 11:23:03 ubuntu mtp-probe: checking bus 2, device 5: "/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.8"
Dec 29 11:23:03 ubuntu mtp-probe: bus: 2, device: 5 was not an MTP device
Dec 29 11:23:04 ubuntu kernel: [ 4604.173507] scsi 16:0:0:0: Direct-Access    VendorCo ProductCode      2.00 PQ: 0 ANSI: 4
Dec 29 11:23:04 ubuntu kernel: [ 4604.174020] sd 16:0:0:0: Attached scsi generic sg16 type 0
Dec 29 11:23:04 ubuntu kernel: [ 4604.175986] sd 16:0:0:0: [sdn] 61440000 512-byte logical blocks: (31.5 GB/29.3 GiB)
Dec 29 11:23:04 ubuntu kernel: [ 4604.176601] sd 16:0:0:0: [sdn] Write Protect is off
Dec 29 11:23:04 ubuntu kernel: [ 4604.176606] sd 16:0:0:0: [sdn] Mode Sense: 03 00 00 00
Dec 29 11:23:04 ubuntu kernel: [ 4604.177269] sd 16:0:0:0: [sdn] No Caching mode page found
Dec 29 11:23:04 ubuntu kernel: [ 4604.177273] sd 16:0:0:0: [sdn] Assuming drive cache: write through
Dec 29 11:23:04 ubuntu kernel: [ 4604.182484]  sdn: sdn1
Dec 29 11:23:04 ubuntu kernel: [ 4604.185106] sd 16:0:0:0: [sdn] Attached SCSI removable disk
Dec 29 11:23:04 ubuntu udisksd[2610]: Mounted /dev/sdn1 at /media/balpert/EC80-5622 on behalf of uid 1000

I know at first glance it looks like intimidating gobbledy-gook, but what's happening is the USB device is detected, identified as mass storage, a device node assigned (in this case /dev/sdn with partition /dev/sdn1), and it's mounted. If Jumpdrive is working correctly you would see something similar. Since it is not working for you it's possible you may see something in the log that can help identify the problem. (If you see nothing at all when you plug it in you know that Jumpdrive is not working at all.)

Another possibility is that there is something wrong with your Jumpdrive SD card and you could try another, or that your USB cable is bad. (Even if it works for charging it may not work for data.)