Shipping Progress

[stephen fleming]

For A64+ 2GB board only and 2GB board with Wifi/BT module, you should receive the tracking number by now.

I am a early bird backer for a A64+ 2GB board with Wifi/BT module and locked down my survey several weeks ago, and still have not received a tracking number.

[rbag4i5]

tllim: how about a wiki page or a forum thread that lists all add-ons and their status? I think that will help to cut down on backer frustrations?

eg:
Item | Status
wifi + BT module | in stock since xx-Dec-2015, shipping
Acrylic case | in stock since 19 Mar 2016, currently deploying for early bird backers
LCD screen | Pending stock arrival

Something like that on a page, short, sweet and clear.
That should help to set backer expectations. And the list won't have to be constantly updated, only when necessary.

Good suggestion, once clear up some immediate tasks on next two days, I will do that.
BTW, the Pine A64+ 1GB March pledge just started shipped out today and will sort out with KS team to clear up early some bird batch dispatch list on the items that already in stock such as acrylic case, power supply, PoE splitter, and etc,

YES! this is my number one cause of frustration, please do this asap and you will see a huge drop in queries. Can you make sure this is posted somewhere visible like as an update in kickstarter?

On this point are there any delays caused by cables (HDMI or Micro USB) or SD cards?

[Tarjei85]

tllim: how about a wiki page or a forum thread that lists all add-ons and their status? I think that will help to cut down on backer frustrations?

eg:
Item | Status 
wifi + BT module | in stock since xx-Dec-2015, shipping 
Acrylic case | in stock since 19 Mar 2016, currently deploying for early bird backers
LCD screen | Pending stock arrival

Something like that on a page, short, sweet and clear.
That should help to set backer expectations. And the list won't have to be constantly updated, only when necessary.

Good suggestion, once clear up some immediate tasks on next two days, I will do that.
BTW, the Pine A64+ 1GB March pledge just started shipped out today and will sort out with KS team to clear up early some bird batch dispatch list on the items that already in stock such as acrylic case, power supply, PoE splitter, and etc,

If the A64+ 1gb March pledge is shipping out than should I have received my shipping info for my A64+ 2gb Early Bird pledge? I haven't received anything yet. Sorry to be annoying, there is a bit of communication problems regarding what is getting shipped when.

For A64+ 2GB board only and 2GB board with Wifi/BT module, you should receive the tracking number by now. There are always few cases that we need to handle specially such as address no clear, address with special character that need to be hand writing, and etc.

This will definately be my case. Since I live in Norway with the bloody weird letters in my address like "æ" and "å". How much longer will the handelling of my order take? Havent recieved any tracking number yet.

[Darkover]

This will definately be my case. Since I live in Norway with the bloody weird letters in my address like "æ" and "å". How much longer will the handelling of my order take? Havent recieved any tracking number yet.

When I have order from foreign country I use only simple alphabet and get rid off all those "ěščřžýáíéúů". Don't get me wrong, I really like them, but I don't want to give a headache to someone. Poor clerks at the post-office or either worse, poor computer program which can't recognize those letters! When the package enters my country, local post-service is good enough to deliver it

[Tikimaster]

tllim: how about a wiki page or a forum thread that lists all add-ons and their status? I think that will help to cut down on backer frustrations?

eg:
Item | Status
wifi + BT module | in stock since xx-Dec-2015, shipping
Acrylic case | in stock since 19 Mar 2016, currently deploying for early bird backers
LCD screen | Pending stock arrival

Something like that on a page, short, sweet and clear.
That should help to set backer expectations. And the list won't have to be constantly updated, only when necessary.

Good suggestion, once clear up some immediate tasks on next two days, I will do that.
BTW, the Pine A64+ 1GB March pledge just started shipped out today and will sort out with KS team to clear up early some bird batch dispatch list on the items that already in stock such as acrylic case, power supply, PoE splitter, and etc,

I am very supportive of this project. I think this suggestion would help ease many minds as when email responses are very generic at best and still does not address the question, then this list could be the place for this information. But as a backer it is a bit disturbing on the shipping method no matter how you slice it up. On the KS comments there is someone who states they are an April backer who got their board. But a full list of what is in stock and estimated delivery dates sure would be nice for reference and then maybe there would be an overall ball park idea when you might be shipping.

As a backer of many projects when the backerkit is locked for good there is an understanding that it should be shipping soon and not soonTM.

[yusijs]

This will definately be my case. Since I live in Norway with the bloody weird letters in my address like "æ" and "å". How much longer will the handelling of my order take? Havent recieved any tracking number yet.

Same - also in norway. I have no weird letters anywhere though, and still no shipping on my A64+ board only (march pledge) :|

[jswizle9386]

tllim: how about a wiki page or a forum thread that lists all add-ons and their status? I think that will help to cut down on backer frustrations?

eg:
Item | Status
wifi + BT module | in stock since xx-Dec-2015, shipping
Acrylic case | in stock since 19 Mar 2016, currently deploying for early bird backers
LCD screen | Pending stock arrival

Something like that on a page, short, sweet and clear.
That should help to set backer expectations. And the list won't have to be constantly updated, only when necessary.

Good suggestion, once clear up some immediate tasks on next two days, I will do that.
BTW, the Pine A64+ 1GB March pledge just started shipped out today and will sort out with KS team to clear up early some bird batch dispatch list on the items that already in stock such as acrylic case, power supply, PoE splitter, and etc,

If the A64+ 1gb March pledge is shipping out than should I have received my shipping info for my A64+ 2gb Early Bird pledge? I haven't received anything yet. Sorry to be annoying, there is a bit of communication problems regarding what is getting shipped when.

For A64+ 2GB board only and 2GB board with Wifi/BT module, you should receive the tracking number by now. There are always few cases that we need to handle specially such as address no clear, address with special character that need to be hand writing, and etc.

I doubt that would be the case for me and I have yet to receive a tracking number.

[mrgoose]

Same here, ordered back in January - Fully paid up for a 2Gb. Nothing, still saying unfulfilled in the order status. No tracking number. No reply to my email.

Beginning to think I'll never get a Pine, nor my money back, at this rate.

[RaspiBit]

February backer, 2GB + Wifi BT + clear case + air mouse. When is my order going to be shipped out? Just let me know, I'm sick of waiting and waiting.

[hazerty]

Air mouse already in stock.
acrylic case already in stock.
WIFI/BT already in stock.
Early bird 2GB should be shipped by now( available in march)
so you must wait few time.