Missing WiFi/Bluetooth add on

[Kraizk]

I recently received my pine 64 and while most things seem to be in order I am missing my wifi module i paid extra for. I received the board and the power supply but am missing my case and wifi/Bluetooth module. I know the cases are on delay however not shipping or giving me an update on a piece as important as this add on is confusing and concerning. All attempt to contact someone for help have been left unanswered. Reaching out to the forums to know if anyone else has had this happen and if anyone else knows another route to go to try and get a hold of someone. Thank you for any assistance you can offer. 

I am backer# 2,982

[tllim]

I recently received my pine 64 and while most things seem to be in order I am missing my wifi module i paid extra for. I received the board and the power supply but am missing my case and wifi/Bluetooth module. I know the cases are on delay however not shipping or giving me an update on a piece as important as this add on is confusing and concerning. All attempt to contact someone for help have been left unanswered. Reaching out to the forums to know if anyone else has had this happen and if anyone else knows another route to go to try and get a hold of someone. Thank you for any assistance you can offer. 

I am backer# 2,982

I will check with shipping facility and ship out the Wifi/BT module either together with the case or separate shipment.

[Kraizk]

I recently received my pine 64 and while most things seem to be in order I am missing my wifi module i paid extra for. I received the board and the power supply but am missing my case and wifi/Bluetooth module. I know the cases are on delay however not shipping or giving me an update on a piece as important as this add on is confusing and concerning. All attempt to contact someone for help have been left unanswered. Reaching out to the forums to know if anyone else has had this happen and if anyone else knows another route to go to try and get a hold of someone. Thank you for any assistance you can offer. 

I am backer# 2,982

I will check with shipping facility and ship out the Wifi/BT module either together with the case or separate shipment.

Thank you, was there ever any update to this?

[tllim]

I recently received my pine 64 and while most things seem to be in order I am missing my wifi module i paid extra for. I received the board and the power supply but am missing my case and wifi/Bluetooth module. I know the cases are on delay however not shipping or giving me an update on a piece as important as this add on is confusing and concerning. All attempt to contact someone for help have been left unanswered. Reaching out to the forums to know if anyone else has had this happen and if anyone else knows another route to go to try and get a hold of someone. Thank you for any assistance you can offer. 

I am backer# 2,982

I will check with shipping facility and ship out the Wifi/BT module either together with the case or separate shipment.

Thank you, was there ever any update to this?

Sorry about forget to update on your case. Please PM me the following info and we will ship out the missing Wifi/BT to you immediately.
KS backer number:
Name:
Address:
City:
State:
Zip Code:
Country:
Phone number (for shipping purpose):