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  My Daily QA - 2020-09-10
Posted by: plainenough - 09-10-2020, 12:42 PM - Forum: UBPorts on PinePhone - Replies (13)

Be aware, these tests are being executed using an out-of-box testing methodology. All tests are preformed with minimal interaction/setup of devices outside of: OS imaging/updating,  SIM installation, Wifi Configuration,  and Power Cycling the devices.

Results: ubports/2020-09-10-TMobile

Conclusion: This OS is not ready for the device to become a daily driver.

Notes: Still open to the idea that the camera button is to reverse the image not switch to the 'selfie camera' if anyone can confirm either way I would appreciate it. Failed 4G outbound call still an issue; the failed call no longer kills audio on all other calls. 3G calls are see a little bit of improvement. Able to connect, wasn't getting a count up on call timer. No audio passed either direction. Rebooted phone and tried again, nothing. Good to see some changes going through that portion of the code base though. 3G SMS outbound issue present today. Hopefully the VoLTE fixes are underway.

Issues:
4G outbound calls broken.
Phone gets stuck in a weird lock state when spamming power button.
Outbound SMS over 3g is broken.
Audio cuts out after "No Calls" error is handled on inbound/outbound calls.


  Touchscreen deadspots?
Posted by: quipacorn - 09-10-2020, 12:37 PM - Forum: PineTab Hardware - Replies (9)

Hi all, 

Received my pinetab today and noticed on first boot the top row of the onscreen keyboard was unresponsive and I was unable to enter most things for the setup. Once I got to the desktop I verified that there is a strip that runs the full width that doesn't respond to any touch input. The plastic screen protector also came with a bunch of scratches and fingerprints, removing it did help touch sensitivity somewhat on the rest of the screen but that strip was still dead. On top of that, the keyboard case only a few keys work. I verified with an external keyboard that it can receive those inputs. 

I'm leaning towards a hardware problem (which is a bummer given how long the wait was) but wanted to check to see if anyone else encountered similar and if there's an easy solution. Thanks.

Edit 1: Tested multiple operating systems, problem persists. Screen rotations don't change where the bad strip is. Gotta be a hardware issue, went ahead and submitted a ticket. Am sad.

Edit 2: Attached image to show what I'm talking about. Drawn horizontal lines with gimp roughly covering the possible y-axis points when in landscape mode. Turns out, there's actually two dead strips. When trying to draw in between those two white spots on the bottom input just goes above or below. Sometimes it would cross over due to momentum and gimp approximating things but it's impossible for anything to register inside those bounds Sad



Attached Files
.jpg   pinetab_bad_touchscreen.jpg (Size: 232.74 KB / Downloads: 700)

  Touch Screen Not Turning Off
Posted by: Skin - 09-10-2020, 11:19 AM - Forum: PostmarketOS on PinePhone - Replies (2)

When I press Power to turn the screen off, the touch screen stays active. For example, I turn screen off, scroll down on a black screen, turn screen on to find the bottom of the web page or whatever was opened.

I set "Blank Screen" to Never. The touch screen does not turn off after 25 minutes. Same results when set to 1 minute. I can tap screen, scroll up, then press the PIN keys, THEN turn the screen on and see numbers have been entered into PIN field.

I cat /sys/bus/i2c/devices/1-005d/power/control and get:
auto

I've not confirmed it yet, but my touch screen may never turn off.

Has anyone else found this to be the case?


3GB, Phosh

Linux pine64-pinephone 5.7.0 #3-postmarketos-allwinner SMP Tue Sep 1 15:05:31 UTC 2020 aarch64 Linux

Linux version 5.7.0 (pmos@build) (gcc version 9.3.0 (Alpine 9.3.0), GNU ld (GNU Binutils) 2.34) #3-postmarketos-allwinner SMP Tue Sep 1 15:05:31 UTC 2020


  Picked up a decent bluetooth mouse
Posted by: bastafari - 09-10-2020, 07:59 AM - Forum: General Discussion on Pinebook Pro - No Replies

For anyone who wants a cheap mouse for their PBP. Here's my pics https://forum.pine64.org/newthread.php?fid=74  and here is the purchase link https://www.amazon.com/gp/product/B07KNQ...UTF8&psc=1


  Pine64 doesn't respect its return and refund policy
Posted by: Myr - 09-10-2020, 06:07 AM - Forum: General - Replies (21)

Hi,

I would like to return and get a refund on my items but the support doesn't want to respect its policy about it, instead they either ghost me or bounce me around sales@pine64.org and https://support.pine64.org. Each claiming it's the other support that deal with this...

During one exchange they even told me to sell my items on ebay, I am still within 15 days the return and refund policy.

Any idea on how to deal with this situation?


  Hardware related informations
Posted by: guenther - 09-10-2020, 04:39 AM - Forum: General - No Replies

Hi folks!
Whats the best place to ask more detailed questions about hardware of Pine products and have them answered by a HW developer? Is there such place?


  Reselling Pinephones on ebay to make money out of it?
Posted by: Peter Gamma - 09-10-2020, 03:55 AM - Forum: General Discussion on PinePhone - Replies (50)

I saw it several times that people sell a second hand Pinephone at a higher price than a new one in the Pinephone store. I asked one seller about the reason for the higher price. He argued that it would be worth the price when I did not want to wait until the next batch or Pinephones are available in the Pinephone store. There is something wrong. Stop Pinephone resellers who want to make money out of reselling Pinephone. It is not possible to sell Pinephones without interruption in the Pinephone store?


  package hell?
Posted by: vandys - 09-09-2020, 07:42 PM - Forum: PostmarketOS on PinePhone - Replies (3)

So I tried to add the Alpine dev files (gcc, etc.)

Now the packaging is very pissed:

mesa-git-glapi-0_git20200323-r0:
    breaks: mesa-dev-20.0.7-r0[mesa-glapi=20.0.7-r0]
    satisfies: mesa-git-dri-gallium-0_git20200323-r0[mesa-git-glapi]
              mesa-git-dri-gallium-0_git20200323-r0[so:libglapi.so.0]
              mesa-git-gl-0_git20200323-r0[so:libglapi.so.0]
              mesa-git-gles-0_git20200323-r0[so:libglapi.so.0]
              mesa-git-egl-0_git20200323-r0[so:libglapi.so.0]
              mesa-osmesa-20.0.7-r0[so:libglapi.so.0]


and many more like this?


  Phosh still in English, after switching languages
Posted by: jro - 09-09-2020, 12:28 PM - Forum: Manjaro on PinePhone - Replies (3)

... Are there localisation packages I have to install to get the interface localized, or how to I achieve full localisation?

Thanks!

Johannes


  No video when booting from sd-card
Posted by: rakor - 09-09-2020, 12:17 PM - Forum: PineTab Software - Replies (25)

Hey there,
when trying to boot my PineTab from sdcard I get no video output.
I put the sdcard in, boot by pressing the power-button for some seconds and wait. After some seconds the screen flashes for half a second white and then stays black.

I thought it would not even boot from the sdcard but I could boot the jumpdrive-image and install mobian on the internal storage. But the jumpdrive image gave me no videooutput too. From the PinePhone I know it should give some video-output.

The systems on the internal storage give me video-output, so the preinstalled ubports had video and mobian, installed ob internal storage, give me video-output too.

Is this know? Any hints?