04-20-2020, 08:59 PM
Update:
Went to load a newer image but it had trouble booting. (It seems others had this issue as well). I have yet to try the newest image.
Loaded an image of debian phosh which on first boot received all the sms messages that I had received over the past week as well as the ones that were not received. However after this influx of messages the debian phosh image also failed to receive more than one test message. Sending still works.
I have rebooted into the original ubports image and did an apt update && apt full-upgrade which did update a few items but did not fix the sms receiving.
Currently I have contacted my service provider who verified that all the messages are being queued till the buffer is filled (further messages are dropped). This is also the case for messages I have indeed received on the phone. So it seems that the phone would originally download the messages but not notify the service provider's server that it has done so. Interesting to note: with further chatting and looking at the logs (by the service provider) it seems the phone never actually downloads the messages as there is a logged connection from the phone to the server, a check for messages and then the phone disconnects. Unfortunately after some talk with management I am not authorized to have or share any line copies from the log for show and tell. In prior chats (when asking for the connection information and notifying them of what I was hoping to do) the service provider did confirm they will not be blocking anything in regards to the pinephone. The overloaded buffer can be cleared by putting the sim card back in old old phone, however this does not re-enable the ability to receive sms messages.
I am not certain how I can manually test the sms reception. I suppose that this is done through ofono but I am failing to locate documentation / example procedures. If anyone could point me in the right direction I would be grateful. This is all very new for me compared to the usual X86/amd64 based pc.
Went to load a newer image but it had trouble booting. (It seems others had this issue as well). I have yet to try the newest image.
Loaded an image of debian phosh which on first boot received all the sms messages that I had received over the past week as well as the ones that were not received. However after this influx of messages the debian phosh image also failed to receive more than one test message. Sending still works.
I have rebooted into the original ubports image and did an apt update && apt full-upgrade which did update a few items but did not fix the sms receiving.
Currently I have contacted my service provider who verified that all the messages are being queued till the buffer is filled (further messages are dropped). This is also the case for messages I have indeed received on the phone. So it seems that the phone would originally download the messages but not notify the service provider's server that it has done so. Interesting to note: with further chatting and looking at the logs (by the service provider) it seems the phone never actually downloads the messages as there is a logged connection from the phone to the server, a check for messages and then the phone disconnects. Unfortunately after some talk with management I am not authorized to have or share any line copies from the log for show and tell. In prior chats (when asking for the connection information and notifying them of what I was hoping to do) the service provider did confirm they will not be blocking anything in regards to the pinephone. The overloaded buffer can be cleared by putting the sim card back in old old phone, however this does not re-enable the ability to receive sms messages.
I am not certain how I can manually test the sms reception. I suppose that this is done through ofono but I am failing to locate documentation / example procedures. If anyone could point me in the right direction I would be grateful. This is all very new for me compared to the usual X86/amd64 based pc.