video not working

I just plugged in my RockPro64 for the first time and all is fine for a few minutes (basic Ubuntu 18 image from this site). I was able to cd around and look at things. Ran htop, etc. Then the video dies and it won't come back up (interesting, the green led on the NIC port went out as well). Tried refreshing, rebooting, checked monitor/cable on other system (fine). Any ideas on how to troubleshoot? I detect it's booting ok since keyboard and mouse are lit up after a few seconds and white light comes on.

Also, the fan purchased here does not work when plugged into the fan connector.

Thanks in advance for helping.

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