Pine Phone Doesn't Recognize New MicroSD Card

[mark1250]

I put a new MicroSD cad (class 10, 32GB bought from Pine64 a few days after i bought the phone) into the Pine Phone, executed lsblk and fdisk -l and the card isn't showing up.  The results list only mmcblk2 and zram partitions.  There should be mmcblk0.
Any response is appreciated.

Things I would try:

• Try re-seating the SD card in the slot. Make sure it goes all the way in and you have it in the correct slot (the upper slot - NOT the lower SIM slot), and you have it oriented with the contacts facing down.
  

• Is this the only SD card you have? Could you try a different card to see if it's the card or the phone?
  

• Do you have an SD card adapter/reader that you could plug into a computer to see if it shows up?
  

• With the back off the phone, insert the SD card into the slot, but don't push it in all of the way. Insert the battery. Power on the phone. Open a terminal. Check dmesg as you push the SD card fully into the slot (use dmesg -w)
  

Other details that could be helpful:

• You haven't told us if this is an Original Generation Pinephone or a Pinephone Pro
  

• You haven't told us what distribution (arch, mobian, ubports....) you are using.
  

• You haven't told us what desktop environment (phosh, plasma mobile, sxmo...) you are using