New phone
#1
Hi,

I've got my PinePhone, but there seems to be a problem.
For the first time I did everything fine, but I suppose the problem was that I put an inactive SIM card, for the first time the phone didn't load and it write smth like "login' at the top of a black screen. Nothing else happened.
Then I perhaps did the wrong thing - I didn't know how to turn it off, so I took the battery out.
Since then the phone only loads to a factory test.

What should I do next?
Sorry, I'm a newbie here. I actually thought the phone would have the OS installed and I wouldn't have to do smth extra.

Best.
T.
  Reply
#2
The inactive SIM shouldn't cause any problems. Pulling the battery out might affect the modem, but probably didn't, and even if it did it's recoverable. Start with these sections of the wiki:
https://wiki.pine64.org/wiki/PinePhone#F...stallation
https://wiki.pine64.org/wiki/PinePhone#O...ng_systems

Please ask about any terminology you don't understand. Remember that the PinePhone and the PinePhone Pro are different devices with different boot orders and software requirements, so don't make the mistake of following instructions or downloading software for the wrong one as it won't work.
I'd suggest picking one of the more widely used distros like Mobian or Manjaro Phosh to start with. Their installation instructions should be better, although occasionally a change to software gets out before the matching change to the documentation.

https://wiki.mobian-project.org/doku.php...tall-linux


https://wiki.mobian-project.org/doku.php...tall-linux
  Reply
#3
(06-15-2022, 02:16 AM)Does it mean that the OS has not been installed in my microSD card? If is boots to factory tests?Honestly, I have almost none or very little programming experience (have been using Ubuntu for a while).I have currently PINEPHONE – Beta Edition with Convergence Package Linux SmartPhone. Wrote: wibbleThe inactive SIM shouldn't cause any problems. Pulling the battery out might affect the modem, but probably didn't, and even if it did it's recoverable. Start with these sections of the wiki:
https://wiki.pine64.org/wiki/PinePhone#F...stallation
https://wiki.pine64.org/wiki/PinePhone#O...ng_systems

Please ask about any terminology you don't understand. Remember that the PinePhone and the PinePhone Pro are different devices with different boot orders and software requirements, so don't make the mistake of following instructions or downloading software for the wrong one as it won't work.
I'd suggest picking one of the more widely used distros like Mobian or Manjaro Phosh to start with. Their installation instructions should be better, although occasionally a change to software gets out before the matching change to the documentation.

https://wiki.mobian-project.org/doku.php...tall-linux


https://wiki.mobian-project.org/doku.php...tall-linux
  Reply
#4
(06-15-2022, 02:16 AM)wibble Wrote: The inactive SIM shouldn't cause any problems. Pulling the battery out might affect the modem, but probably didn't, and even if it did it's recoverable. Start with these sections of the wiki:
https://wiki.pine64.org/wiki/PinePhone#F...stallation
https://wiki.pine64.org/wiki/PinePhone#O...ng_systems

Please ask about any terminology you don't understand. Remember that the PinePhone and the PinePhone Pro are different devices with different boot orders and software requirements, so don't make the mistake of following instructions or downloading software for the wrong one as it won't work.
I'd suggest picking one of the more widely used distros like Mobian or Manjaro Phosh to start with. Their installation instructions should be better, although occasionally a change to software gets out before the matching change to the documentation.

https://wiki.mobian-project.org/doku.php...tall-linux


https://wiki.mobian-project.org/doku.php...tall-linux

Besides, have to mention that when I turn on my phone, it says PostmarketOS, so it means some OS is there.
  Reply
#5
Ok, so the situation is like this. I have tried installing Plasma Mobile, but it says that my MicroSD is too small (by following those instructions: https://images.postmarketos.org/bpo/v22....0615-1648/ )

But then I tried to boot the device without the SD card and it actualy loaded normally (without the PostmarketOS picture popping up at the beginning).

What does that mean? What should I do?
  Reply
#6
I haven't tried PostmarketOS recently so can't give specific help. You should probably try asking in their chat channel, or in the PmOS subforum here:
https://postmarketos.org/chat
https://forum.pine64.org/forumdisplay.php?fid=124
  Reply
#7
(06-20-2022, 03:14 AM)wibble Wrote: I haven't tried PostmarketOS recently so can't give specific help. You should probably try asking in their chat channel, or in the PmOS subforum here:
https://postmarketos.org/chat
https://forum.pine64.org/forumdisplay.php?fid=124

ok, but if I continue to use Pinephone without installing any software on an SD card, is it functioning just the same? I have to say, it works quite poor
  Reply
#8
I'm not clear on what's currently installed on the internal eMMC on your phone, whether it's working correctly, or what your aims are.

The factory installed software is probably best regarded as something to get you going before installing the OS you really want. Pine64 do the hardware, but the software is left to the community, and what is installed at the factory is inevitably old by the time it gets delivered, and hasn't always updated smoothly given some of the software changes between manufacture and delivery. If you were expecting everything to run smoothly like an Android or iPhone you will probably be disappointed. If you're after a linux enthusiasts' phone that gives you options that don't exist elsewhere you'll probably be happy. The software is very much a work in progress, trying to fill in the gaps where things don't work easily enough out of the box for some people's daily needs. The developers working on the different OS flavours have slightly different priorities and preferences, so vary in where the emphasis is. They're all contributing to some common upstream projects though, so improvements made by one often filter through to the others after a while.

What linux variety are you most familiar with? Sticking to something that's at least similar to what you know will probably make getting started easier.
  Reply
#9
(06-20-2022, 01:05 PM)wibble Wrote: I'm not clear on what's currently installed on the internal eMMC on your phone, whether it's working correctly, or what your aims are.

The factory installed software is probably best regarded as something to get you going before installing the OS you really want. Pine64 do the hardware, but the software is left to the community, and what is installed at the factory is inevitably old by the time it gets delivered, and hasn't always updated smoothly given some of the software changes between manufacture and delivery. If you were expecting everything to run smoothly like an Android or iPhone you will probably be disappointed. If you're after a linux enthusiasts' phone that gives you options that don't exist elsewhere you'll probably be happy. The software is very much a work in progress, trying to fill in the gaps where things don't work easily enough out of the box for some people's daily needs. The developers working on the different OS flavours have slightly different priorities and preferences, so vary in where the emphasis is. They're all contributing to some common upstream projects though, so improvements made by one often filter through to the others after a while.

What linux variety are you most familiar with? Sticking to something that's at least similar to what you know will probably make getting started easier.

first of all, there seems to be a problem with the battery, I don't seem to be able to charge it to 100%, when I was charging it overnight, it reached only smth like 85% and no more. So I'm not sure. Besides, it jumps from the level of 40% to 14% instantly, or I leave it on the table for a day, and it reaches 20% from 80% without me doing anything with it. It's quite disappointing.
I don't mind extra work, but it seems to function not properly.
I have used only Ubuntu so far. I have expected something similar- downloading some apps, maybe installations and solving some privacy-related things on my own, but here there seems to be just internal problems with the software.
I appreciate what you do.
  Reply
#10
Charging stopping at 85% is a software choice - see https://forum.pine64.org/showthread.php?tid=12955
Jump from 40% to 14% sounds like a software bug - I've seen similar from time to time on other distros.
Charge dropping from 80% to 20% during the day suggests modem is being left fully powered - the back of the phone is probably warm a few cm below the camera. Lower power states can be used, but may have problems when waking on receiving a call, so most distros by default accept the hit on battery life for more reliable calls. The open source modem firmware project has been addressing sources of unreliability as they're found, but last I looked there remain some outstanding ones.
In short it seems about normal - some issues that have been fixed in software and some that are still being worked on but not unexpected.

The state of linux on phones is far behind laptops and desktops, largely down to stop-start availability of sufficiently open hardware and lack of resource. We've had OpenMoko, Nokia's n900, then a gap until Ubuntu briefly tried rebooting the idea (UBPorts is the leftover from that), and another gap until Purism and Pine64 came in with hardware at different ends of the price range. With each gap there's a pause in development while the rest of the world moves on, then we start playing catchup again. It doesn't help that phone hardware is a lot less standardised than PC hardware.

You may think UBPorts would be closest to Ubuntu, but they made a lot of changes to make the experience more 'phone-like' which make it rather different under the skin. The project has been concentrating on bringing their core up to date recently, and the PinePhone hasn't seen a log of progress as a result. Mobian is probably closest to what you would be used to in terms of configuration, filesystem layout and package management.
https://wiki.mobian-project.org/doku.php?id=start
  Reply


Possibly Related Threads…
Thread Author Replies Views Last Post
  Phone carriers and the Speakout carrier bedtime 3 151 2 hours ago
Last Post: Oblivion2528
  Dedicated Chat and Phone. Chief 2 279 07-07-2022, 03:14 PM
Last Post: Chief
  Pine Phone Pro: EU Tax druk13 1 268 07-06-2022, 09:04 AM
Last Post: zetabeta
  Charging the phone while it is off orbital 1 210 07-05-2022, 12:19 AM
Last Post: biketool
Sad How many other users recieved a phone with FAULTY HARDWARE? johnnykeys 16 7,237 06-22-2022, 01:05 PM
Last Post: zer0sig
  Phone won't suspend, battery drains quickly nelstomlinson 12 2,380 04-05-2022, 06:11 AM
Last Post: Anna
  Pine Phone Pro issues gmastap 4 976 03-21-2022, 12:46 PM
Last Post: bcnaz
  improve battery life on pine phone beta? taoschx 0 468 02-28-2022, 06:24 AM
Last Post: taoschx
  Forgot Passcode to log onto phone benphone 2 654 02-27-2022, 09:07 AM
Last Post: walter1950
  I guess I destroyed my phone. Merc 4 1,166 02-11-2022, 05:10 AM
Last Post: biketool

Forum Jump:


Users browsing this thread: 1 Guest(s)