Shipping stuck on creating label, tracking complaints
#1
I made two separate orders at the same time. One for the pine phone case and screen-cover and one for the pine phone itself.

In both instances I got two emails with the exact same contents saying my order was complete. 4 emails total. A duplicate with each one.
With the case I got detailed tracking and could see it travel through china, to the plane and see when it landed in America where I am.

On the pine-phone All I've gotten is a (Label created near where I live ) when I click on the tracking number and its been there for 2 weeks.
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#2
(04-30-2021, 06:56 AM)wizardofthemodem Wrote: I made two separate orders at the same time. One for the pine phone case and screen-cover and one for the pine phone itself.

In both instances I got two emails with the exact same contents saying my order was complete. 4 emails total. A duplicate with each one.
With the case I got detailed tracking and could see it travel through china, to the plane and see when it landed in America where I am.

On the pine-phone All I've gotten is a (Label created near where I live ) when I click on the tracking number and its been there for 2 weeks.


When I ordered my PhinePhone it took a Month to Ship after the Order Date; so it might still be in a similar state.

WARNING! Order yourself a SIM Card Extender if you plan to use the new super tiny sim cards.
DO NOT USE THE PLASTIC EXTENDER YOU RECEIVE IN THE BOX! This will surely break your SimCard Slot after a few uses if not on the first use!

Hope you get your PinePhone Soon
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#3
(04-30-2021, 06:56 AM)wizardofthemodem Wrote: I made two separate orders at the same time. One for the pine phone case and screen-cover and one for the pine phone itself.

In both instances I got two emails with the exact same contents saying my order was complete. 4 emails total. A duplicate with each one.
With the case I got detailed tracking and could see it travel through china, to the plane and see when it landed in America where I am.

On the pine-phone All I've gotten is a (Label created near where I live ) when I click on the tracking number and its been there for 2 weeks.
I have the same situation. Mine came into JFK, then went to Chicago, left there on 4/29 supposedly. USPS has a label created near where I live that says "Shipping Label Created, USPS Awaiting Item" no other activity... and that label was created on 4/23 which was the day it was leaving Hong Kong. Its puzzling.
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#4
(05-04-2021, 09:26 AM)PineNewbie Wrote:
(04-30-2021, 06:56 AM)wizardofthemodem Wrote: I made two separate orders at the same time. One for the pine phone case and screen-cover and one for the pine phone itself.

In both instances I got two emails with the exact same contents saying my order was complete. 4 emails total. A duplicate with each one.
With the case I got detailed tracking and could see it travel through china, to the plane and see when it landed in America where I am.

On the pine-phone All I've gotten is a (Label created near where I live ) when I click on the tracking number and its been there for 2 weeks.
I have the same situation. Mine came into JFK, then went to Chicago, left there on 4/29 supposedly. USPS has a label created near where I live that says "Shipping Label Created, USPS Awaiting Item" no other activity... and that label was created on 4/23 which was the day it was leaving Hong Kong. Its puzzling.
I got the "label created" on 4/23 also from USPS Grand Prairie, TX.  Checked this morning to see delivery set for today (5/4).  Got it this afternoon.
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