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Order confirmation
sai
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#1
08-17-2020, 10:45 AM
Hi,

I purchased the pinephone postmarket os a month ago but did not receive any shipping info.
Pls contact me!

Thx

Sai
tophneal
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#2
08-17-2020, 11:05 AM
You should likely contact sales@pine64.org. Be sure to send them any information that can help them discern when you placed your order.

These forums offer a different support, with no direct sales support occurring here.

There should be a link to a contact form at the top of the Pine64.org frontpage.
sai
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#3
08-17-2020, 11:18 AM
(08-17-2020, 11:05 AM)tophneal Wrote: You should likely contact sales@pine64.org. Be sure to send them any information that can help them  discern when you placed your order.

These forums offer a different support, with no direct sales support occurring here.

There should be a link to a contact form at the top of the Pine64.org frontpage.
Thx,

They did sent me a confirmation just now after reaching out another time.
bcnaz
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#4
08-17-2020, 09:50 PM
(08-17-2020, 11:18 AM)sai Wrote:
(08-17-2020, 11:05 AM)tophneal Wrote: You should likely contact sales@pine64.org. Be sure to send them any information that can help them  discern when you placed your order.

These forums offer a different support, with no direct sales support occurring here.

There should be a link to a contact form at the top of the Pine64.org frontpage.
Thx,

They did sent me a confirmation just now after reaching out another time.

Typically "shipping info"  is sent when the product is actually delivered to the shipper.
  Perhaps you meant 'purchase confirmation' ?
The shipping of the PMOS Community Edition phone is planned for the end of August.
SwordfishII
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#5
08-17-2020, 11:49 PM
(08-17-2020, 09:50 PM)bcnaz Wrote:
(08-17-2020, 11:18 AM)sai Wrote:
(08-17-2020, 11:05 AM)tophneal Wrote: You should likely contact sales@pine64.org. Be sure to send them any information that can help them  discern when you placed your order.

These forums offer a different support, with no direct sales support occurring here.

There should be a link to a contact form at the top of the Pine64.org frontpage.
Thx,

They did sent me a confirmation just now after reaching out another time.

Typically "shipping info"  is sent when the product is actually delivered to the shipper.
  Perhaps you meant 'purchase confirmation' ?
The shipping of the PMOS Community Edition phone is planned for the end of August.

He is probably talking about confirmation of shipping.

They recently notified me that while trying to ship mine, it couldn't be sent to a PO box. 
I got a follow up that they are prepping my shipment to a backup address. So probably that confirmation.
sai
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#6
08-18-2020, 06:43 AM
(08-17-2020, 09:50 PM)bcnaz Wrote:
(08-17-2020, 11:18 AM)sai Wrote:
(08-17-2020, 11:05 AM)tophneal Wrote: You should likely contact sales@pine64.org. Be sure to send them any information that can help them  discern when you placed your order.

These forums offer a different support, with no direct sales support occurring here.

There should be a link to a contact form at the top of the Pine64.org frontpage.
Thx,

They did sent me a confirmation just now after reaching out another time.

Typically "shipping info"  is sent when the product is actually delivered to the shipper.
  Perhaps you meant 'purchase confirmation' ?
The shipping of the PMOS Community Edition phone is planned for the end of August.
Well at first because I did receive a shipping info for another product I tough I should've received one but yeah I meant purchase confirmation
bcnaz
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#7
08-19-2020, 07:07 PM (This post was last modified: 08-19-2020, 07:13 PM by bcnaz. Edit Reason: ADDITIONS )
August 19,  2020

*  I am very curious about the current "status" of this batch of Pine phones.  *

I have no desire to rush them,  as it appears the Post Market OS is not very usable  ...  yet.

They did start listing the phone as "Out of Stock"  a few days ago at the Pine Store.

faults
production problems
arrival at warehouse
scheduling
etc....
dukla2000
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#8
08-20-2020, 02:18 AM
(08-19-2020, 07:07 PM)bcnaz Wrote: August 19,  2020

*  I am very curious about the current "status" of this batch of Pine phones.  *
...

PINEPHONE-PMOS – Shipment date will be started on August 25th 2020 – Ships from Hong Kong . (Note. Shipment are in the process. No changes in the shipping information, such as shipping address, contact numbers, items and etc.)
  • ROCKPro64 v2.1 2GB, 16Gb eMMC for rootfs, SX8200Pro 512GB NVMe for /home, HDMI video & sound, Bluetooth keyboard & mouse. Arch (6.2 kernel, Openbox desktop) for general purpose daily PC.
  • PinePhone Pro Explorer Edition, daily driver, rk2aw & U-boot on SPI, Arch/SXMO & Arch/phosh on eMMC
  • PinePhone BraveHeart now v1.2b 3/32Gb, Tow-boot with Arch/SXMO on eMMC
bcnaz
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#9
08-20-2020, 07:24 AM
Thanks @dukla2000  !

So some of us will actually have them before  the end of the month  !

 Great News   Smile
robthebold
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#10
08-20-2020, 02:09 PM
(08-19-2020, 07:07 PM)bcnaz Wrote: August 19,  2020

*  I am very curious about the current "status" of this batch of Pine phones.  *

I have no desire to rush them,  as it appears the Post Market OS is not very usable  ...  yet.
IMO, as long as the HW is in good shape, I don't mind updating/upgrading after I get the device. Or switching to another OS if I don't fall in love with PMOS. It'd still have the logo, I suppose, but there's opaque cases, stickers, those weird pop-up disk thingies, etc. to cover it if that was a problem.
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