Shipping Progress
Tllim,

I know that you are busy but can you take a look my pledge? It's still on Ready to Ship  I'm backer 38,317
Thanks in advance

(06-29-2016, 07:17 AM)Macksteez Wrote: Hi tllim,

I have the same question as sarts0703 the status of my pledge has been on 'Ready to Ship' for a month

I'm backer 38,317

Regards,
Updated my signature file. I was out of the country but the Pine 2GB and temperature/humidity sensor was intact and awaiting for me to get back. Also, two CHIPs and another Pi3 were in the pile too.

Now on to testing...
Backer number #7,254  + KS Funded Jan 23, 2016 + Backerkit funded March 11, 2016
STATUS: Pine 2GB + Temp/Humidity Sensor RECEIVED, Z-Wave Module: NOT SHIPPED

(07-04-2016, 10:39 AM)Hello tllimI have received your PM stating the item has been delivered. The problem is not to the correct address or my because as I stated below the backer kit support team changed my suburb and postcode when working on a ticket which resulted in it being sent to somewhere else.  So 2 more weeks wasted going in circles which is extremely frustrating; especially since the first unresponded series of email started over a month ago and therefore my confidence that I will ever see the product and subsequent add ons order is eroded to nil currently and sincerely feel I am just wasting my time trying to get the problem resolved. Can an you please respond to my PM where once again I point it, yes I am aware the tracking states it was delivered just not to my address because of the changes backerkit support made (not me) which send the package somewhere else and as detailed below. The he basic question is are you going to resend the item to the correct address as statex by yourself as the only way to rectify the issue or not?Brientim Wrote:
(07-02-2016, 10:19 PM)tllim,PM sent with requested information tllim Wrote:
(07-01-2016, 12:12 PM)Brientim Wrote: Hello,

I have sent an email to shipping and to Backerkit as I have never received my item. 
I can however identify the reasons:
When the survey was sent, I confirmed my shipping address; however, this could not be completed due to an issue with the z-wave board and AU.
This was registered as a ticket and they were numerous emails.
However, as I could not check out, they appeared to have updated the confirmed shipping address and this is evident by changes to both the city and postcode...
I live in a Court which is abbreviated as "crt" and if they have googled searched my they would have found a Cresent in another suburb which the shipping address was change too.
I cannot even go there are this is a block of units/condo and trying to chase this down would not be an easy activity and nor is it my liability to do so.

The core issue is the they should have never changed the shipping address and this would have arrived without an issue.  Maybe I should have picked up they changed the address; however, at the time this was being locked down, I was travelling.

Can you please investigate and get back to me Backer number 21,426 EMS : LX948781362CN China EMS

Seems like the only path is we takes the lost and reship to you. Please PM me the following shipping info in exact way that you want us to ship and I will make a reship on next week.

Name:
Address:
City:
Province:
Zip Code:
Country:
Phone (for shipment purpose):
(07-11-2016, 08:28 PM)Linux Runner Wrote:
(07-06-2016, 10:45 AM)Linux Runner Wrote: Tllim,

What is the latest on my order? Backer number is 15251.

Linux

Tllim,

Hate to be playing a broken record on this BUT...... What is the latest on the rest of  my order? waiting on this too long......

Backer number is 15251.

Linux
(07-12-2016, 02:14 AM)NeoDrakkon Wrote: Good morning guys!

So tllim, After check my order #RI902613734CN I noticed that they supposedly already delivered yesterday. However I didn't received anything... Is normal behavior? They said already deliver it, but deliver to a transport company?

Thanks

PS: Can you reply with PM, is a little hard follow a thread with almost 100 pages

Hey guys update here. 

So I get my Pine64 today (picked it 5 min ago). 

A few things are missed the most important already arrived =p

Tllim I sent you an email about the missing parts.
(07-12-2016, 02:14 AM)NeoDrakkon Wrote: Good morning guys!

So tllim, After check my order #RI902613734CN I noticed that they supposedly already delivered yesterday. However I didn't received anything... Is normal behavior? They said already deliver it, but deliver to a transport company?

Thanks

PS: Can you reply with PM, is a little hard follow a thread with almost 100 pages

I will read my PM later. If tracking stated "delivered" and you have not received , this is not normal behavior.Please check whether anybody in your home received the package on your behalf. My wife sometime do this to me. After few days if you still not yet received, we need to open a missing case.
(07-13-2016, 10:23 AM)Linux Runner Wrote:
(07-11-2016, 08:28 PM)Linux Runner Wrote:
(07-06-2016, 10:45 AM)Linux Runner Wrote: Tllim,

What is the latest on my order? Backer number is 15251.

Linux

Tllim,

Hate to be playing a broken record on this BUT...... What is the latest on the rest of  my order? waiting on this too long......

Backer number is 15251.

Linux
For the tracking history, your package already delivered on June 30. On record, your city is Glendale, Arizona.

LS924119741CN
[Image: china-ems.svg]
[/url]China EMS
[url=tel:+86%2020%2011183]+86 20 11183
Delivered
  • Jun 30, 2016
    10:44 am
    Delivered and signedChina EMS
    美国 85303
  • Jun 27, 2016
    03:43 pm
    Arrive parcel processing center, from China Shenzhen (China)China EMS
    美国 国际E邮宝洛杉矶互换局
  • Jun 25, 2016
    12:28 pm
    Leaving parcel center, to 国际E邮宝洛杉矶互换局China EMS
    深圳市
  • Jun 25, 2016
    01:52 am
    Arrive parcel processing center, from Shenzhen (China)车公庙中心营业部China EMS
    深圳市
  • Jun 24, 2016
    04:39 pm
    Leaving parcel center, to Shenzhen (China)China EMS
    深圳市车公庙中心营业部
  • Jun 24, 2016
    02:21 pm
    Received by China EMSChina EMS
(07-14-2016, 10:11 AM)NeoDrakkon Wrote:
(07-12-2016, 02:14 AM)NeoDrakkon Wrote: Good morning guys!

So tllim, After check my order #RI902613734CN I noticed that they supposedly already delivered yesterday. However I didn't received anything... Is normal behavior? They said already deliver it, but deliver to a transport company?

Thanks

PS: Can you reply with PM, is a little hard follow a thread with almost 100 pages

Hey guys update here. 

So I get my Pine64 today (picked it 5 min ago). 

A few things are missed the most important already arrived =p

Tllim I sent you an email about the missing parts.

Noted
(07-13-2016, 07:14 AM)Macksteez Wrote: Tllim,

I know that you are busy but can you take a look my pledge? It's still on Ready to Ship  I'm backer 38,317
Thanks in advance

(06-29-2016, 07:17 AM)Macksteez Wrote: Hi tllim,

I have the same question as sarts0703 the status of my pledge has been on 'Ready to Ship' for a month

I'm backer 38,317

Regards,

I will checked with shipping facility.
(07-13-2016, 06:25 AM)Pineplayer Wrote:
(07-03-2016, 07:01 AM)Pi neplayer Wrote:
(07-02-2016, 10:03 PM)tllim Wrote:
(07-02-2016, 11:18 AM)Pineplayer Wrote: Hello Smile

I'm new to the world of SBC's, but eager to play around with the Pine. Sadly it has been showing "Ready to ship" as the status for quite some time. Could I receive an update on wether it's been shipped, or expected to be shipped soon?
My backernumber is 38.651

Thank you in advance,

Pineplayer

Your shipment just deployed and here is the tracking number: RS907588988CH. Please allow few days for shipment status to update.
P/S: Shipping facility put a small remark on your shipment, i will check with them again on Monday. Should be just internal remark.

Thank you tllim, I'm looking forward to it.

Can you inform me if the remark is of any importance to me?


Kind regards,

Pineplayer

Hi tllim,
I've been trying to get a hold of my shipment, it does not show up on any tracking site yet. Furthermore, my shipping status has not been updated yet.
Could this have something to do with the remark on my shipment you have mentioned?

With kind regards,

Pineplayer

Your package got rejected due to strict Lithium Battery requirement, this happen to few shipment cases on last week. As I know the package has been reship thru TNT and I wil get from shipping facility.


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