No Power to Pinebook Pro
#1
Question 
Hello Piners!
I'm not getting any power to my Pinebook Pro anymore. I'll try to be as brief as possible with anything I can think of that's pertinent.
  • Purchased in November 2019, received January 2020. The power cord didn't work but USB-C charging did.
  • Replaced the power cord & it's worked fine.
  • I've swapped OSes on it a few times, both to the internal eMMC & a microSD card without issue.
  • I've installed a Sabrent Rocket NVMe drive which, to the best of my understanding, supports the low-power spec & shouldn't be an issue (it ran fine with it for 3 weeks).
  • I've looked at Luke's post which directs to the Pine wiki and was quite meticulous about how I disassembled & reassembled the Pinebook Pro (I've work in consumer IT & enterprise IT for 14 years, I've taken apart a large number of microelectronics if you're concerned about experience level).
  • I've tried powering the Pinebook Pro on just the battery, AC adapter+battery, USB-C + battery, AC adapter only, and USB-C only. I saw warnings on another post about connecting AD adapter + USB-C at the same time & it causing damage to the CPU so I've avoided doing that.
  • I've tried disconnecting the Sabrent NMVe drive.
  • I've flipped the eMMC switch to both the on and off positions as once before this happened & for some reason that got it powering on again (not sure if this is actually related or just coincidental).
At present my Pinebook Pro's charging light by the DC jack does turn red for both the AC adapter and USB-C when connected. I've tried letting it charge overnight and I've left it alone for 2 weeks (hoping any residual power would discharge) before re-charging it. As it stands the system doesn't show the small green light on the top of the keyboard at all - it's not solid, it doesn't flash. Nothing happens on the LCD screen either, no hint of powering on (it never has until the system actually boots, I'm just covering my bases).

Are there any recommendations that anyone can suggest? Have I overlooked something? Should I contact Pine directly?

Thank you all for your time!


Messages In This Thread
No Power to Pinebook Pro - by jimsurvak - 05-20-2020, 03:42 PM
RE: No Power to Pinebook Pro - by belfastraven - 05-20-2020, 06:26 PM
RE: No Power to Pinebook Pro - by jimsurvak - 05-23-2020, 08:33 AM
RE: No Power to Pinebook Pro - by belfastraven - 05-23-2020, 02:05 PM
RE: No Power to Pinebook Pro - by jimsurvak - 05-24-2020, 07:46 AM

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