Missing items and unresponsive support (shipping department)
#7
(09-25-2016, 05:03 PM)tllim Wrote:
(09-25-2016, 03:11 PM)gribozavr Wrote: I have the same issue.  I contacted TL Lim, on 07-24-2016 he replied that "The shipment already arranged to ship out on this week."  Unfortunately I haven't received the package, and TL Lim did not respond to future pings.  I'm OK with waiting, but the lack of any communication is super-frustrating.

@gribozavr, sorry that I can't recall that we have communicate. Please PM me and I will try to resolve your case on this week.

@tllim, I sent you a PM (replying to and quoting our past conversation), thank you!

(09-25-2016, 03:27 PM)Ghost Wrote:
(09-25-2016, 03:11 PM)gribozavr Wrote: I have the same issue.  I contacted TL Lim, on 07-24-2016 he replied that "The shipment already arranged to ship out on this week."  Unfortunately I haven't received the package, and TL Lim did not respond to future pings.  I'm OK with waiting, but the lack of any communication is super-frustrating.

Did you get a tracking number or not yet?

No tracking number yet.


Messages In This Thread
RE: Missing items and unresponsive support (shipping department) - by gribozavr - 09-25-2016, 06:25 PM

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