Anyone Dealt With Returns On Their PinePhone ?
#5
(11-03-2020, 04:20 PM)NobodyNew1 Wrote: Hello,
I just received my Manjaro Edition and I can't make any calls, the phone isn't giving me cellular connection. The phone reads and sees I have a SIM card in but absolutely no bars what so ever ( I'm using T-Mobile US ).
It's a hardware issue with the phone. I say this bc the same SIM card works perfectly fine in a PMOS edition with 4 bars.
So, I assume I can return the phone for a new one. I writing this to see what to expect from Pine64 on this issue, and if anyone else has had to deal with going through the return process.
This is what's upsetting. I'm cool as can be with all the devs putting in all their free time on this and working out bugs, but what I'm not cool with is Pine64 who's been building these phone for months now, with what I think is the same hardware from the beginning and they seem to drop the ball on that. To me if anything kills the PinePhone it will be mistakes like these that fall directly on Pine64's back.
I just emailed them so we will see their response and I will keep anyone who is interested post.

I have the same problem. I contacted Pine64 on friday night. so I guess I will have an answer on Monday, I will keep you updated via this post.

My problem is similar to yours, I bought 2 pinephones and one works and the other does not!


Messages In This Thread
RE: Anyone Dealt With Returns On Their PinePhone ? - by gimy16 - 11-15-2020, 10:15 AM

Possibly Related Threads…
Thread Author Replies Views Last Post
  Pinephone won't boot. spha 13 3,251 05-15-2024, 10:31 PM
Last Post: Richy_T
  Pinephone boot. Richy_T 5 283 05-15-2024, 03:35 PM
Last Post: Richy_T
  eSIM on PinePhone just_a_q 4 2,811 05-14-2024, 01:35 PM
Last Post: Kevin Kofler
  PinePhone - boot from microSD laserpyramid 9 1,042 05-03-2024, 10:09 AM
Last Post: laserpyramid
  pinephone virtual keyboard aular 4 526 04-10-2024, 03:45 PM
Last Post: aular
  PinePhone Doesn't Boot LED Doesn't Show Any Signs When Charging dorkydev 1 350 04-02-2024, 11:50 AM
Last Post: Kevin Kofler
  Are you using the Pinephone as your daily driver? jro 157 113,024 02-18-2024, 11:33 PM
Last Post: aular
  2020 PinePhone Manjaro CE EU for sale, name your price astrojuanlu 7 2,063 02-14-2024, 04:51 PM
Last Post: astrojuanlu
  pinephone is not bootble for the box. ijij 1 741 01-19-2024, 01:29 PM
Last Post: fxc
  Multiple issues with the Pinephone MTXP 12 2,732 12-28-2023, 07:55 AM
Last Post: MTXP

Forum Jump:


Users browsing this thread: 1 Guest(s)