Shame on pinephone

[lordnahte2]

i ordered a pinephone, i dream it because i use linux distribution more ten year, it's the logical sequence. But is better for me i have brocken legs, rather than ordred this shit phone. This phone do not work, since the first day, every time in Plasma mobile, Ubuntu touch or Mobian, when i put in fonction, he write : "Failed to activate service, verify the sd card formating". I trying fat32, msdos and ext3/ext4 with Balena Etcher, but it's the same problem. Impossible i do update, impossible i installing synaptics, impossible i phone. In more in ubuntu touch the phone work juste only once, when i put to sleeping, not possible to wake up this phone. It's the mainboard is broken, yes it's the customer service tell me that's, after i make the beta test, beta test is bad because the automatic test is in red, and write "EG25 no sim" it's clear no. Ok i'm very disapointed, because the factory has not an quality test, it's not professional you know. But normaly there is a customer service for these problem.... No, the customer service is deaf and blind, beacause they received my money, and now there are no problem for them, only for me with my broken phone. In fact they want that's i pay again for sendind my phone ad the China factory for testing my mainboard, or only the mainboard in USA. Soon one month i write, soon 50 mails, My problem is my problem, not their problem, you know, they ave recept my money and that's finish for them, it's only thing interest them. After nobody. A little explain for you tell you, don't trust Pinephone that's not an philosophy Linux, that's a dollars philosophy. I'm very disapointed, i'm very angry, and i will make a Youtube video, for demonstrate this shame. That's write

Do you have a SIM card inserted that you've activated? Perhaps you could list what the issues you're experiencing are so we can help you troubleshoot them