Hi,
I am having trouble with what appears to be a defective premium aluminum case. Once the Rock64 is mounted, the case top does not line up with the "closing" screws. Has anyone else had this issue?
I have been going back and forth with Pine64 support, but they do not want to help. Does anyone have any other suggestions?
Thanks
Since everyone in this thread has this case, can someone please confirm that the "mounting gold screws" are suppose to be equally set for the top of their case to close? Such as, on both sides of the case the gold screw things are both 4/16" (inches) from the edge?
Currently my defective case (which has been shared with Pine64 support, but there might be a possible language barrier) has:
- On one side of the case, the gold screw things are around 3/16" (inches) [can't find my metric ruler] from the edge;
- On the other side of the case, the gold screw things are around 5/16" (inches) from the edge;
- The case would only close if those measurements were the same
I am having trouble with what appears to be a defective premium aluminum case. Once the Rock64 is mounted, the case top does not line up with the "closing" screws. Has anyone else had this issue?
I have been going back and forth with Pine64 support, but they do not want to help. Does anyone have any other suggestions?
Thanks
Since everyone in this thread has this case, can someone please confirm that the "mounting gold screws" are suppose to be equally set for the top of their case to close? Such as, on both sides of the case the gold screw things are both 4/16" (inches) from the edge?
Currently my defective case (which has been shared with Pine64 support, but there might be a possible language barrier) has:
- On one side of the case, the gold screw things are around 3/16" (inches) [can't find my metric ruler] from the edge;
- On the other side of the case, the gold screw things are around 5/16" (inches) from the edge;
- The case would only close if those measurements were the same
