PinePhone KDE Community Edition shipping update thread.

[mrgreymatter]

Still nothing. No emails, no updates, and no phone. I received an email 20 days ago and now, as i approach a month later I still have only the original email. I've been tracking the forums, watching the updates and now I'm beginning to get frustrated. I created a ticket and got a canned response which provided nothing in the way of actual information, if it had been on paper it would have been a waste of ink and fiber. Guys, where's the phone? Why am I, and I'm assuming a number of other people, still waiting for this device. My patience is wearing thin, what you're doing is really great, but distribution needs work. I could have purchased this on ebay a week ago for a couple bucks more than I paid you. I wanted the money to go to the Company blazing new pathways but that has to be balanced against my expectations for a return on my investment, at this point in time, that balance is considerably out of adjustment. This is something I certainly hope you can remedy for future production runs because, if I'm being honest, my frustration is approaching anger and an inversely proportional decrease in the likelihood of future transactions.

Not to be snarky, however, have you ever ordered anything from China before? Waiting a few weeks isn't unheard of, however, I do feel your pain. The website says the next shipping time frame is the end of Feb.

I did just get my KB and phone case, and they did send an email telling me when it did ship.

I have, and you are absolutely correct in that it does take time for cross continent shipping. I'm fully tracking the issues that have been faced along the way and while I do appreciate the incredible accomplishment bringing this device to market represents, I cannot place on hold all reasonable expectations as a consumer. I believe the issue here is two fold, firstly I have market expectations for logistical considerations and second, I want this device in my hands. In short, while I'm aware I'm toeing the line of being unreasonable, I am convinced there is significant room for improvement.