Just to update for UK bound deliveries..
PinePhone KDE Community Edition arrived this afternoon, am just about to start setting it up
Judging from the timeline, it looks like the phone was physically in the UK during the "Returned to Shipper" period, but not cleared customs. I'm assuming that the battery label was applied here and cleared customs once done, with a new Waybill number generated.
Although I'd arranged for the paid Duty/Import Tax to be transferred to the new Waybill number, and the item had made its way onto the van this morning, there was still a bit of work to do with the local office (received a call while the item was in transit to say Duty not paid, and and asking to pay again- this was easily resolved with an email to the local office containing old and new Waybills with the Transaction ID for the Duty Paid.
In the hopes this is useful to somebody, thank you
PinePhone KDE Community Edition arrived this afternoon, am just about to start setting it up
Judging from the timeline, it looks like the phone was physically in the UK during the "Returned to Shipper" period, but not cleared customs. I'm assuming that the battery label was applied here and cleared customs once done, with a new Waybill number generated.
Although I'd arranged for the paid Duty/Import Tax to be transferred to the new Waybill number, and the item had made its way onto the van this morning, there was still a bit of work to do with the local office (received a call while the item was in transit to say Duty not paid, and and asking to pay again- this was easily resolved with an email to the local office containing old and new Waybills with the Transaction ID for the Duty Paid.
In the hopes this is useful to somebody, thank you