3 Day Old Manjaro Convergence Edition 4 Sale

[NobodyNew1]

Hello,
I just received my pinephone, but it doesn't work with T-Mobile, I'm not switching carriers for it, so I'm selling it. I have put a Verizon SIM Card in the phone and it shows bars. Granted the SIM isn't activated so not sure how the phone behaves with an active SIM in it. If anyone want to give me what I paid for it $225.00, I can ship it out this Saturday US only please, just DM me.
This is so so so depressing and upsetting. The simple fact Pine64 can't get their act together, is sad to me. I wanted a linux phone so bad. I wrote and raved and was ok with it not being a fully working phone and a project in progress, but this is unforgivable to me. Especially when I had a PMOS edition that worked with a T-Mobile SIM. I hate to be the whiner or complainer, but when you have previous edition working and the following edition doesn't. This doesn't only hurt the life of a linux phone, but as a first time buyer of any Pine64 product I honestly won't purchase anything from them, they might be a great company but all trust is lost for me.
I would like to say I'd buy the next edition, but I won't. I won't spend another $225.00, wait for a month, to then maybe receive a phone that might work with my carrier it's a crap shoot.

You do know that pine64 don't make the software?
If pmOS worked before, have you reached out to the Devs and asked if it will be fixed in a future realese?

I know they don't make the software, but isn't this a hardware issue, when the PMOS edition, flashed with mobian, arch, and manjaro works with a T-Mobile SIM Card, but yet this Manjaro edition, no matter what it is flashed to doesn't work with T-Mobile ? I've flashed the phone with the previous OS's and tried to boot them also all from a SD and still nothing.
I'm new to this so maybe I am missing something, but to me at this point, it's as if I bought a locked phone to another carrier, so I have a useless phone unless I want to switch carriers.
I just don't understand 4 months ago I buy the same phone and works with T-Mobile and now today the same phone, but simply shipped with another OS on it doesn't work with a carrier.

Do I understand you correctly that you have tested the exact same OS image on PMOS, and Manjaro edition, and it does only work on one of them? In that case I guess it could be a hardware issue, but I guess it could also be a hardware change, that the software needs to be aware of.

Have you tried the modem firmware-upgrade from this thread: https://forum.pine64.org/showthread.php?tid=11815


Personally I am still patiently awaiting the day when I can trust the Pinephone to fully replace my old phone. But I am optimistic, there have been a lot of software improvement since I first got my BH-edition.

I previous had a PMOS edition and my little nephew wanted it to tinker with, he's a smart kid. So, I gave that one to him, but that phone worked with T-Mobile no issue.
So, I decided to buy another one and that is this current Manjaro edition. I've tried multiple OS's flashed to the eMMC and on a SD Card and none of them work with a T-Mobile SIM, all work with the Verizon SIM.
I just ran the PMOS factory test and both SIM's showed up in the modem test. The funny thing is, if I run the modem test a 2nd time with the T-Mobile SIM it doesn't read it, I just get "Waiting On Modem. . . . . .." So, you just read my mind by posting the modem firmware upgrade / flash. Which I'll read now, I just hope it's dummy proof.
If the firmware upgrade doesn't work then I have no idea what my next steps should be.

---

Hello,
I just received my pinephone, but it doesn't work with T-Mobile, I'm not switching carriers for it, so I'm selling it. I have put a Verizon SIM Card in the phone and it shows bars. Granted the SIM isn't activated so not sure how the phone behaves with an active SIM in it. If anyone want to give me what I paid for it $225.00, I can ship it out this Saturday US only please, just DM me.
This is so so so depressing and upsetting. The simple fact Pine64 can't get their act together, is sad to me. I wanted a linux phone so bad. I wrote and raved and was ok with it not being a fully working phone and a project in progress, but this is unforgivable to me. Especially when I had a PMOS edition that worked with a T-Mobile SIM. I hate to be the whiner or complainer, but when you have previous edition working and the following edition doesn't. This doesn't only hurt the life of a linux phone, but as a first time buyer of any Pine64 product I honestly won't purchase anything from them, they might be a great company but all trust is lost for me.
I would like to say I'd buy the next edition, but I won't. I won't spend another $225.00, wait for a month, to then maybe receive a phone that might work with my carrier it's a crap shoot.

This may seem simple, but have you opened the case to check for loose wires? Several people have had their phone come with the antenna cable not physically connected. If so, did you try the PMOS factory test build? It can help you sort out if you actually have a hardware problem. Otherwise try a different OS, such as Mobian. Most of the other builds, including Manjaro, are not quite ready and have modem issues or otherwise.

I've thought of that, but if it seems to have no problem with the Verizon SIM Card, then I don't think it would be a loose wire. I'm narrowing down to the modem.

---

Have you tried jumping into the #pinephone chat yet?

No, I haven't. I'll jump in there if need be. I'm thinking to try and learn to flash the modem firmware, IF I can figure it out.

---

Hello,
I just received my pinephone, but it doesn't work with T-Mobile, I'm not switching carriers for it, so I'm selling it. I have put a Verizon SIM Card in the phone and it shows bars. Granted the SIM isn't activated so not sure how the phone behaves with an active SIM in it. If anyone want to give me what I paid for it $225.00, I can ship it out this Saturday US only please, just DM me.
This is so so so depressing and upsetting. The simple fact Pine64 can't get their act together, is sad to me. I wanted a linux phone so bad. I wrote and raved and was ok with it not being a fully working phone and a project in progress, but this is unforgivable to me. Especially when I had a PMOS edition that worked with a T-Mobile SIM. I hate to be the whiner or complainer, but when you have previous edition working and the following edition doesn't. This doesn't only hurt the life of a linux phone, but as a first time buyer of any Pine64 product I honestly won't purchase anything from them, they might be a great company but all trust is lost for me.
I would like to say I'd buy the next edition, but I won't. I won't spend another $225.00, wait for a month, to then maybe receive a phone that might work with my carrier it's a crap shoot.

You do know that pine64 don't make the software?
If pmOS worked before, have you reached out to the Devs and asked if it will be fixed in a future realese?

I know they don't make the software, but isn't this a hardware issue, when the PMOS edition, flashed with mobian, arch, and manjaro works with a T-Mobile SIM Card, but yet this Manjaro edition, no matter what it is flashed to doesn't work with T-Mobile ? I've flashed the phone with the previous OS's and tried to boot them also all from a SD and still nothing.
I'm new to this so maybe I am missing something, but to me at this point, it's as if I bought a locked phone to another carrier, so I have a useless phone unless I want to switch carriers.
I just don't understand 4 months ago I buy the same phone and works with T-Mobile and now today the same phone, but simply shipped with another OS on it doesn't work with a carrier.

Do I understand you correctly that you have tested the exact same OS image on PMOS, and Manjaro edition, and it does only work on one of them? In that case I guess it could be a hardware issue, but I guess it could also be a hardware change, that the software needs to be aware of.

Have you tried the modem firmware-upgrade from this thread: https://forum.pine64.org/showthread.php?tid=11815


Personally I am still patiently awaiting the day when I can trust the Pinephone to fully replace my old phone. But I am optimistic, there have been a lot of software improvement since I first got my BH-edition.

There is no way, I have the ability to flash the firmware. I'd like to but I don't know where to begin, that is way over my head to be honest with you.