11-02-2020, 12:41 PM
(11-01-2020, 09:40 PM)desca Wrote: When I had a support ticket that was being ignored, after a week or so I went to the ticket and pinged them to see whether that would help. I don’t know whether it actually made any difference, but I did get a reply maybe a day after that.
I can't really imagine that that would help. Usually, as far as i know, when you add something to a ticket, ergo a new reply, you just wander down the list.
It would be easier, if just someone would work on them. If that would happen, everything would be a lot better already.
